Todd Jenkins
Fort Myers,FL
Summary
Adept at elevating patient care standards, my tenure at Lee Health honed my expertise in vital signs monitoring and patient safety, alongside fostering teamwork. Leveraging active listening and problem-solving, I consistently enhanced service quality, contributing to a notable improvement in patient satisfaction. My multifaceted background underscores a commitment to excellence and collaborative success. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant Trainee
Lee Health
08.2024 - Current
- Enhanced patient comfort by providing compassionate and attentive care.
- Utilized proper infection control techniques, maintaining a sanitary environment for all patients.
- Communicated effectively with patients and their families, addressing concerns and providing support.
- Participated in ongoing continuing education opportunities provided by the Certified Nursing Assistant Trainee program in order to stay current on best practices within the field.
- Monitored and recorded vital signs to ensure optimal health conditions.
- Maintained a clean, organized, and safe environment for patients and staff members.
- Documented patient information and care activities in electronic health record.
- Delivered high-quality care to 5-7 patients in hospital facility.
Nutrition Services Assistant (NSA)
Lee Health
09.2023 - 08.2024
- Contributed to successful health inspections by adhering to stringent cleanliness protocols at all times in the kitchen area.
- Improved patient satisfaction by providing personalized nutrition advice and meal planning.
- Ensured accurate portion control through diligent measurement of ingredients during all stages of food preparation.
- Assisted in training new hires on proper food handling, sanitation practices, and other essential aspects of the Nutrition Services Assistant role.
Maintenance Technician
Lee Transport
10.2022 - 08.2023
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
- Optimized production line performance, troubleshooting and fixing issues promptly.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
Restaurant Manager
Steak ‘n Shake
06.2021 - 10.2022
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Sanitation Worker
Waste Pro
04.2019 - 06.2021
- Collected, sorted, and disposed of garbage and recycling from production work areas.
- Improved overall sanitation levels with timely collection and transportation of garbage to designated facilities.
- Decreased litter accumulation in public spaces with consistent daily garbage collection routines.
- Collected and gathered garbage from buildings, businesses and other facilities 5 days per week.
- Streamlined waste disposal process by effectively utilizing various types of trash collection equipment.
- Inspected collection truck for mechanical problems before use and reported mechanical problems to supervisor.
- Operated lift gate and other devices properly to safely unload materials.
- Followed all safety procedures and regulations when operating collection truck.
- Operated automated or semi-automated hoisting devices to raise refuse bins and dump contents into trucks.
- Recorded time on route sheet at each customer stop.
- Communicated with dispatchers concerning delays, unsafe sites, accidents, equipment breakdowns and other maintenance problems.
- Implemented time-saving strategies while navigating assigned routes, maximizing efficiency during daily collections.
Education
Graduate Certificate - Nursing Education
Cape Coral Technical College
Cape Coral, FL08.2024
Skills
- Bathing Assistance
- Patient Care
- Basic Life Support
- Vital signs monitoring
- Certified in CPR/AED
- Recording vital signs
- Active Listening
- Task Prioritization
- Certified Nursing Assistant (CNA)
- Bedsore Prevention
- Blood Sugar Monitoring
- Responding to emergencies
- Catheter Care
- Activities of Daily Living ADL Support
- HIPAA Compliance
- Multitasking Abilities
- Problem-Solving
- Teamwork and Collaboration
- Patient Safety
- Feeding Assistance
- Transfer Techniques
- Attention to Detail
Certification
- CNA - Certified Nursing Assistant
Languages
English
Full Professional
Timeline
Certified Nursing Assistant Trainee
Lee Health
08.2024 - Current
Nutrition Services Assistant (NSA)
Lee Health
09.2023 - 08.2024
Maintenance Technician
Lee Transport
10.2022 - 08.2023
Restaurant Manager
Steak ‘n Shake
06.2021 - 10.2022
Sanitation Worker
Waste Pro
04.2019 - 06.2021
Graduate Certificate - Nursing Education
Cape Coral Technical College
- CNA - Certified Nursing Assistant
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