Todd Jones
1408 68th Avenue. Philadelphia,PA
Summary
Current 16-year veteran with the Philadelphia Police Department. A passionate results-driven individual seeking to expand career experience through diverse opportunities while gaining new skills and knowledge.
Overview
20
20
years of professional experience
Work History
Police Officer
City Of Philadelphia
09.2007 - Current
- Constructively communicated, deescalated and resolved highly intense situations.
- Responded to thousands of emergency calls for help from citizens and business owners.
- Built excellent rapport and working relationships with community to build trust and improve upon communication.
- Utilized clear communication and interpersonal skills to build relationships with citizens and fellow officers.
- Conducted investigations while collaborating with fellow officers to deter potential criminal activity.
Liquor Store Clerk
Commonwealth Of Pennsylvania
05.2004 - 06.2005
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Assisted customers by answering questions and fulfilling requests.
- Catered to large volumes of customers every day with positive attitude and focus on customer satisfaction.
- Built long-term, loyal customer relations by providing top-notch service and detailed order, account, and service information.
- Educated customers on different promotions, spirits and wines to facilitate buying decisions.
Daycare Worker
Time For Tots
07.2003 - 05.2004
- Handled daily administrative tasks efficiently to minimize time away from children.
- Monitored entrances and exits to maintain safety and organized environments.
- Distributed food, napkins, and beverages in preparation for snack time.
- Provided emotional support and guidance to children during difficult times.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
- Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
Education
High School Diploma -
Northeast High School
Philadelphia, PA06.2003
Skills
- First Aid/CPR
- Effective Communication
- Crime Prevention
- De-Escalation Techniques
- Human Relations
- Planning and Coordination
- Time management
- Active listening
- Integrity and honesty
- Dependable and Responsible
- Cultural Awareness
- Team building
Timeline
Police Officer
City Of Philadelphia
09.2007 - Current
Liquor Store Clerk
Commonwealth Of Pennsylvania
05.2004 - 06.2005
Daycare Worker
Time For Tots
07.2003 - 05.2004
High School Diploma -
Northeast High School
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