Alexandra Kaduck
East Pittsburgh,PA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
14
14
years of professional experience
Work History
Retail Business Owner
Sasha's place
Coraopolis, PA
05.2023 - Current
- Developed and implemented marketing strategies to increase customer traffic.
- Analyzed financial data, such as sales records and income statements, to identify areas of improvement.
- Managed the daily operations of a retail store, including hiring and training employees.
- Created budgets for all departments in the store and monitored expenses.
- Researched new products and services to add to the store's inventory.
- Cultivated relationships with vendors and suppliers to ensure quality products at competitive prices.
- Established pricing policies based on market research, profit goals, and cost analysis.
- Monitored customer service standards in order to maintain high levels of customer satisfaction.
- Implemented promotional campaigns through social media channels.
- Audited merchandise shipments for accuracy and completeness upon arrival at the store.
- Organized special events such as sales promotions, product demonstrations, and fundraisers.
- Maintained organized records of purchases, returns, refunds, discounts.
- Responded promptly to customer inquiries regarding products or services offered by the store.
- Identified opportunities for cost savings through improved operational efficiency.
- Solved customer complaints quickly and efficiently while maintaining a professional demeanor.
- Developed strategies for increasing brand visibility in local markets.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Set pricing structures according to market analytics and emerging trends.
- Conferred with customers to understand needs and finalize purchase orders.
- Improved company's quality and productivity by streamlining systems and processes.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Formed and sustained strategic relationships with clients.
- Implemented campaigns and promotions to help with developing goods and services.
Teller
PNC Bank
Pittsburgh, PA
09.2022 - 04.2023
- Maintained confidentiality of bank records and client information.
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Directed specific questions to appropriate branch personnel.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Performed basic administrative tasks regarding banking products by handling phone calls, inquiries and emails.
- Assisted customers by phone and in person by answering banking questions and recommending solutions.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Verified customers' identification to ensure compliance with laws and regulations.
- Balanced cash drawers on a daily basis.
- Provided exceptional customer service while accurately processing routine transactions.
Home Organizer
Self Employed Services
Pittsburgh, PA
09.2014 - 01.2022
- Help customers to understand the concept of organizing
- Come up with the best fitted organizing solution for their home
- Prepared homes for clients prior to arrival from business trips and vacations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Explain different ways to organize the space
- Create a plan and a budget for the customers
- Developed and implemented plans to declutter and organize residential spaces.
- Assessed clients' organizational needs, identified areas for improvement, and created a plan of action.
- Provided guidance on how to maintain an organized home environment.
- Facilitated conversations with clients to discuss their lifestyle needs and preferences.
- Helped clients prioritize tasks related to organizing their homes.
- Created systems for efficient filing, sorting, and labeling of documents and items.
Subway Restaurant Manager
Subway restaurants
Pittsburgh, PA
06.2010 - 07.2012
- Keep track of sales
- Inventory check
- Hiring employees
- Staff meeting
- Organizing employees schedules
- Train new employees for a manager position
- Explain new promotions to the customers
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Optimized profits by controlling food, beverage and labor costs.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Managed accounts payable, accounts receivable and payroll.
- Updated computer systems with new pricing and daily food specials.
- Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
- Performed opening and closing procedures each day.
Education
Some College (No Degree) - Language Interpretation and Translation
Russian-British Institute of Management
Russia Some College (No Degree) - Business Administration
Strayer University
Washington, DCSkills
- Administrative support specialist
- Coordination skills
- Client satisfaction
- Problem resolution
- Friendly, positive attitude
- Teambuilding
- Conflict resolution
- Cash management experience
Timeline
Retail Business Owner
Sasha's place
05.2023 - Current
Teller
PNC Bank
09.2022 - 04.2023
Home Organizer
Self Employed Services
09.2014 - 01.2022
Subway Restaurant Manager
Subway restaurants
06.2010 - 07.2012
Some College (No Degree) - Language Interpretation and Translation
Russian-British Institute of Management
Some College (No Degree) - Business Administration
Strayer University
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