Energetic and experienced nurse leader with 28 years of progressive experience in long-term care, rehabilitation, and minimum data set (MDS) compliance. Strong clinical and management background in these areas with numerous responsibilities including insurance, billing, ICD-10 coding, and education. Active team player who responds quickly to emergency situations while maintaining a calm and reassuring demeanor.
Overview
6
6
years of professional experience
1
1
Certification
Work History
MDS Department Manager
The Club Health And Rehab
06.2023 - 02.2024
Communicate with an interdisciplinary team of providers to ensure the safety and health of all individuals served
Collaborate with different departments to resolve issues and improve work flow processes throughout the departments. Designed and implemented a communication strategy for reporting and escalating these issues.
Work with senior leadership to engage staff for care planning and discharge planning.
Serve as a member of Multidisciplinary wound care Committee.
Communicated with managers of other departments to maintain transparency.
Led a team of professionals to consistently achieve or exceed performance targets.
Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
Created and enforced department policies, procedures and standards to establish productivity and quality.
Organizing ICD-10 codes for optimal payment and ensuring documentation is in place to support coding.
Public Guardian/ Nurse Assessor
Marion County Public Guardian
09.2021 - 05.2022
Maintained confidentiality of sensitive information at all times while adhering to relevant privacy regulations.
Managed incident documentation efficiently, maintaining detailed records for future reference and analysis.
Promoted a positive working atmosphere through teamwork and collaboration with colleagues across departments.
Responded effectively to emergencies as part of a coordinated team effort, minimizing potential harm to individuals involved.
Improved communication among team members by developing daily briefing sessions.
Participated in ongoing professional development opportunities, staying current on industry best practices and emerging technologies.
Provided exceptional customer service, assisting visitors with directions and addressing concerns promptly.
Developed strong relationships with community members which aided in crime prevention efforts.
Helped clients navigate social services system and access needed resources.
Kept case files updated, accurate and aligned with requirements.
Cultivated strong network of providers delivering necessary assistance to wards of the state.
Managed cases of state wards receiving social or community service support.
Assisted clients with obtaining housing, employment and support resources.
Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
Completed court ordered assessments for every ward while in communication with the physicians and courts.
Department Lead MDS
Hawthorn Village
03.2019 - 06.2019
Communicated with managers of other departments to maintain transparency.
Led team to achieve high performance standards through consistent coaching and feedback.
Supervised existing employees and recruited, interviewed and hired new ones.
Ensured compliance with all CMS regulations and guidelines within the department''s operations.
Developed and executed new training programs, resulting in increased productivity within the therapy and nursing departments.
Analyzed data trends to inform decision-making processes, driving continuous improvement within the department.
Reviewed quality indicators and quality measures quarterly to monitor for changes in trends and implement changes to improve patient outcomes.
Coordinated efforts among team members during times of change or crisis management situations.
Collaborated with other departments to improve interdepartmental communication, enhancing overall organizational effectiveness.
Boosted overall employee morale by fostering a positive work environment and promoting open communication.
Managed team schedules for assessment completion and care plan review.
Oversaw daily operations of the department, ensuring smooth workflow and adherence to deadlines.
Facilitated team building activities that fostered collaboration and strengthened working relationships among employees.
Assistant Director of Nursing
Avante Of Ocola
11.2018 - 03.2019
Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
Contributed to the accreditation process by maintaining compliance with state and federal regulations for nursing standards.
Influenced positive change within the organization by championing innovative ideas that led to better patient outcomes.
Ordered all pharmacy supplies and kept check on inventory levels.
Discussed medical histories with patients in effort to provide most effective medical advice.
Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Communicated with patients, ensuring that medical information was kept private.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
Mentored new nurses in clinical practice and procedures, fostering a supportive learning environment.
I oversaw tracking infection control, restorative nursing program, and reconciliation of medications and equipment.
Charge Nurse
Ocala Health And Rehab
09.2017 - 09.2018
Responsible for 40 residents in the long-term/ Rehab nit of 240 bed long term care facility.
Responsible for total patient care including, dispensing of medications, taking vital signs, intravenous therapy, oxygen therapy, application of dressings, tracheotomy care, wound V.A.C therapy, insertions of catheters, nasopharyngeal and oral suctioning and peritoneal dialysis, peg tubes, and PICC line management.
Collaborated effectively with interdisciplinary team members of medical and healthcare professionals comprised of physicians, nurse managers, dietitian, social workers, case manager and physical therapist
Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
Managed staffing schedules, ensuring adequate coverage while minimizing overtime expenses.
Maintained accurate documentation of patient information, enabling informed decision-making among the healthcare team members.
Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
Organized regular meetings within the department to discuss process improvements or address any challenges faced by our team members.
Mentored and supervised junior nurses, fostering a supportive and professional work environment.
Coordinated discharge planning, collaborating with patients, families, and healthcare providers to ensure seamless transitions of care.
Collaborated with other healthcare professionals to provide quality patient care.
Participated in quality improvement initiatives, contributing to the development of best practices within the department.
Monitored nursing care, patient assessment processes, and treatment implementations.
Implemented quality patient care techniques to align with safety, health, and organizational regulations.
Cared for patients' wounds and changed dressings.
Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
Worked with patients diagnosed with chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes or sepsis to asses needs and determine best options for care.
Developed and maintained close relationships with patients and families to facilitate smooth communications, provide encouragement and build trust.
Streamlined nursing workflows for increased efficiency and improved patient outcomes.
Facilitated ongoing education for nursing staff through in-service training sessions and workshops on relevant topics.
Conducted daily shift briefs to inform staff of changes in patient care assignments.
Investigated and resolved issues affecting hospital operations and patient care.
Managed patients recovering from medical or surgical procedures.
Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
Evaluated patient histories, complaints, and current symptoms.
Education
Master of Science - Nursing Administration
South University
Savannah, GA
10.2024
Bachelor of Science - Nursing
Chamberlain University
Downers Grove, IL
06.2019
Skills
Experienced manager
Experienced in Long Term Care, Rehabilitation, Med-Surgical Units
Teamwork and Collaboration
Customer Service
Problem-Solving
Friendly, Positive Attitude
Computer Skills
Excellent Communication
Multitasking Abilities
Microsoft Office
Dependable and Responsible
Decision-Making
Active Listening
Critical Thinking
Data Entry
Certification
Registered Nurse in the State of Florida.
Basic Life Support (BLS) Certification 2022-2024
CPR certified through American Heart Association 2022-2024
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