Todd Kelly

• Received, counted and inspected inventory for delivery.
• Maintained trucks while in use and inspected vehicles and mechanical tools before and after long haul drives.
• Maintained records of mileage, oil, gas and expenses for reimbursements.
• Inspected and loaded delivery trucks and picked up customer returns.

Drove van to various clients' homes and businesses to perform exterminator duties.

• Developed maintenance schedules for all relevant equipment.
• Streamlined repair processes to ensure minimal downtime.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
• Maintained accurate records of service calls and customer interactions for training and accountability purposes.

• Responded to numerous client calls per day by addressing customer inquiries, problem solving and providing new product information.
• Described products to customers and accurately explained details and care of different lawn programs.
• Successfully increased the quota monthly and generated growth in revenue.
• Drove a box truck with multiple chemicals to clients' homes, and applied chemicals to their lawns in a safe and efficient manner.

• Answered manycalls per day and addressed customer inquiries, solving issues and providing new product information regarding medical equipment including but not limited to oxygen machines, and nebulizers.
• Worked "on call" to respond to any client emergencies regarding their medical equipment, and maintenance of same.
• Politely assisted elderly, terminally ill, and developmentally disabled clients in person and via telephone.
• Investigated and resolved customer inquiries and concerns in a timely and empathetic manner.
• Provided delivery, setup, and client education of durable medical equipment.

• Assisted developmentally disabled clients in person and via telephone.
• aid, assist and educate clients concerning Medicaid programs, disability needs, as well as other community resources.
• Teamed with clients and doctors in order for individuals to become stable and independent in the community by creating treatment plans.

• Completed data entry tasks with accuracy and efficiency.
• Organized, sorted, and checked input data against original documents.
• Sorted documents and maintained organized filing process.
• Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.