Summary
Overview
Work History
Education
Skills
Timeline
Generic

Todd Kibisu

Austin,TX

Summary

Channel Partner Manager with extensive experience in driving revenue growth and implementing effective sales strategies. Expertise in B2B partnerships, key account management, and client acquisition. Recognized in 2024 with Presidents Club honors for successful marketing initiatives and partner engagement enhancements. Proficient in negotiation and pipeline management, leveraging emotional intelligence to maximize results.

Overview

12
12
years of professional experience

Work History

Channel Partner Manager

Paystand
Austin, Texas
01.2023 - Current
  • Managed NetSuite direct, VAR, ISV, and channel operations to align with cross-ERP directives for Sage and Acumatica.
  • Executed marketing initiatives, including webinars and joint case studies, to enhance market presence.
  • Planned and executed successful go-to-market events for both existing and new partners.
  • Identified quarterly and annual directive and quota targets for partners to support strategic initiatives.
  • Coordinated bi-weekly meetings with Customer Success to uncover upsell opportunities for partners.
  • Piloted Channel Pod movement by assigning Account Executives to partners and pairing with BDRs.
  • Hosted Lunch and Learns for diverse NetSuite direct sales teams to share insights and strategies.
  • Achieved Presidents Club recognition in 2024 through outstanding performance and results.

Account Executive

OutboundEngine
Austin, Texas
11.2021 - 10.2022
  • Execute daily on end-to-end sales cycle, from cold calls to close including scheduling and facilitating online product demonstrations and closing deals
  • Prepared sales presentations or proposals to explain product specifications or applications.
  • Used consultative sales strategies to effectively overcome client objections and maximize sales activity.

Sales Broker

Spring Venture Group
Austin, United States
05.2021 - 10.2021
  • As a licensed sales agent, I represent a multitude of industry-leading health insurance providers
  • I help clients navigate and understand the Medicare market to determine which plans fit their lifestyle needs most appropriately
  • Assist clients with the enrollment process into Medicare, Medigap coverage
  • Dental/Vision insurance, Critical Illness, as well as Cancer Guardian insurance.

Membership Recruiting Manager

LegalMatch
Austin, TX
12.2020 - 06.2021
  • Corresponded with 125-200 leads via email and calls daily
  • Inputted all communication with attorneys into CRM
  • Used Office 365- Microsoft Outlook, Microsoft Word
  • Used knowledge on varying areas of legal climate to leverage potential surge in case volume based on client need and geographic allocation
  • Multiple weekly scheduled appointments with attorneys to determine attorneys' need and suitability for membership, offer pricing, and consummate a contract based on varying open allocations
  • Developed account opportunities regionally/ nationally within the legal industry
  • Generated 100k in sales revenue.

Legal Intake Specialist

LeadClient
Austin
01.2020 - 08.2020
  • Called 60-100 applicants per day to set up appointments and explain benefits processes
  • Explained benefits procedure and which programs were available to applicants based on criteria eligibility
  • Analyzed information from interviews, and medical records(HIPPA), consultation with other professionals, and diagnostic evaluations to assess clients', needs, and eligibility for services
  • Leveraged PowerEsq & Lightico to input and compile data gathered from various sources for future clarification and support
  • Meticulously ensured cases are signed accurately, ethically, and in compliance with TCPA (Telephone Consumer Protection Act) regulations
  • Versed in HIPPA & Power Of Attorney laws
  • Proficient with DocuSign & SignCase
  • Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines
  • Collaborated with clients and team through Bria, Zoom, Microsoft Teams & Slack
  • Demonstrated self-reliance by meeting and exceeding workflow needs, as I operated 100% remotely
  • Recognized by management for providing exceptional customer service
  • The quarterly review had a numerical rating system, in which I was always above average or exceptional
  • Retained 750 clients at a 24% conversion rate-per leads assigned
  • Rejected 1200 clients.

Volunteer

Social Justice
01.2020 - 05.2020
  • Helped people who have experienced social injustice due to race, religion, ethnicity, etc through educating, informing, and assisting in getting legal representation when needed
  • Executed by leveraging strengths and relationships as an organization
  • Used skills in the marketing space and our relationships with Attorneys to help people gain access to legal support (pro-bono)
  • Researched and figured out what the process is to become the legal power of attorney over someone's affairs who has been incarcerated
  • Determined if there is a different process from incapacitated vs Incarcerated
  • Once determination made, outlined how to complete the process of becoming the legal POA step by step, paperwork, identification needed, etc
  • Explored how to provide notary services to complete the process of the legal POA for the family member or loved one applying
  • Phase 2: Helped to build a website to educate and inform families and friends of those who have been incarcerated on how to be an advocate, get legal representation and assistance know legal rights

Volunteer

Boys and Girls Club
06.2016 - 01.2018

Account Management Specialist

Hinson Automotive
San Antonio
01.2014 - 01.2016
  • Analyzed sales performance and service feedback to drive organizational and operational changes resulting in greater profitability
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty
  • Introduced customers to new offerings and updated accounts
  • Generated sales by prospecting leads, cold calling and negotiating advantageous deals in turn increasing revenue by 7%
  • Organizations
  • Republic square sycles

Education

Some College (No Degree) -

The University of Texas At San Antonio
San Antonio, TX

Skills

  • Sales strategy implementation
  • Negotiation and persuasion
  • Customer relationship management
  • Emotional intelligence
  • Presentation skills
  • Adaptability
  • Effective listening
  • Research and analysis
  • Pipeline management

Timeline

Channel Partner Manager

Paystand
01.2023 - Current

Account Executive

OutboundEngine
11.2021 - 10.2022

Sales Broker

Spring Venture Group
05.2021 - 10.2021

Membership Recruiting Manager

LegalMatch
12.2020 - 06.2021

Legal Intake Specialist

LeadClient
01.2020 - 08.2020

Volunteer

Social Justice
01.2020 - 05.2020

Volunteer

Boys and Girls Club
06.2016 - 01.2018

Account Management Specialist

Hinson Automotive
01.2014 - 01.2016

Some College (No Degree) -

The University of Texas At San Antonio

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