Todd Lamas
Pasco
Summary
Motivated individual with experience in fast-paced environments, and a proven ability to tackle new challenges. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills, independently or within a team environment.
Overview
7
7
years of professional experience
Work History
Process Assistant
Amazon
Bakersfield
09.2024 - 04.2025
- Executed standard operating procedures for various tasks.
- Participated in continuous improvement initiatives to enhance productivity.
- Identified potential risks associated with proposed changes or implementations of processes.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Assisted team in daily operations and workflow management.
- Evaluated staff performance and provided constructive feedback for improvement.
- Coordinated and planned work shift schedules according to availability.
Learning Trainer
Amazon
Bakersfield
08.2023 - 09.2024
- Facilitated group training sessions on safety protocols and procedures.
- Observed training sessions to gather feedback for improvement.
- Organized training schedules and maintained participant records.
- Collaborated with team members to enhance learning methods.
- Analyzed data from surveys and performance reports to determine departmental training needs.
- Developed and defined training policies in alignment with business needs.
Veterinary Technician
San Joaquin Veterinary Hospital
Bakersfield
12.2020 - 07.2022
- Assisted veterinarians during examinations and surgical procedures.
- Monitored patients' vital signs and recorded health information.
- Prepared and administered medications and vaccinations to animals.
- Trained new staff on clinic protocols and animal handling techniques.
- Performed physical examinations and diagnostic tests, such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis.
Veterinary Receptionist
San Joaquin Veterinary Hospital
Bakersfield
12.2017 - 07.2022
- Scheduled appointments and managed daily calendar for veterinary services.
- Answered phone calls, addressing inquiries about services and procedures.
- Coordinated communication between veterinarians, staff, and pet owners effectively.
- Managed inventory of supplies and ensured availability for daily operations.
- Educated clients on pet care instructions and follow-up procedures clearly.
- Processed payments from clients including cash, credit cards, and checks.
- Filed medical records in an organized manner for easy access when needed.
- Monitored front desk operations to ensure smooth flow of traffic during peak hours.
- Provided support to veterinary technicians by preparing necessary documents before each appointment.
Education
High School Diploma -
Liberty High School
Bakersfield, CA05-2015
Certificate of Animal Science - Animal Science
Kern Regional Occupational Center
Bakersfield, CA05-2015
Skills
- Process improvement
- Microsoft Excel
- Risk assessment
- Training development
- Workflow management
- Customer support
- Inventory management
- Scheduling coordination
- Team collaboration
- Communication skills
- Feedback delivery
- Management support
- Data entry
- Record keeping
Affiliations
Post Secondary President, SkillsUSA - Bakersfield, CA (2016-2018
Accomplishments
Jim Hall Memorial California SkillsUSA Student of the Year, 2018 - In recognition of outstanding accomplishments in SkillsUSA
Timeline
Process Assistant
Amazon
09.2024 - 04.2025
Learning Trainer
Amazon
08.2023 - 09.2024
Veterinary Technician
San Joaquin Veterinary Hospital
12.2020 - 07.2022
Veterinary Receptionist
San Joaquin Veterinary Hospital
12.2017 - 07.2022
High School Diploma -
Liberty High School
Certificate of Animal Science - Animal Science
Kern Regional Occupational Center