Summary
Overview
Work History
Education
Skills
Timeline
Generic

Todd Lavigne

North Lawrence,NY

Summary

Dynamic business owner with a proven track record at Lavigne Holdings LLC, excelling in financial management and customer relations. Enhanced operational efficiency and increased customer satisfaction through strategic planning and staff motivation. Skilled in relationship building and marketing, successfully navigating economic challenges while maintaining profitability.

Overview

25
25
years of professional experience

Work History

Owner

Lavigne Holdings LLC
06.2009 - Current
  • Managed day-to-day business operations.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Trained and motivated employees to perform daily business functions.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Manager

Lavigne & Sons LLC
05.2000 - 06.2009
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Improved marketing to attract new customers and promote business.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.

Education

No Degree -

SUNY, Potsdam
Potsdam, NY

High School Diploma -

Seton Catholic Central
Plattsburgh, NY
1995

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Business management
  • Business planning
  • Strategic planning
  • Staff management
  • Marketing
  • Financial management
  • Staff hiring

Timeline

Owner

Lavigne Holdings LLC
06.2009 - Current

Manager

Lavigne & Sons LLC
05.2000 - 06.2009

No Degree -

SUNY, Potsdam

High School Diploma -

Seton Catholic Central

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