Summary
Overview
Work History
Education
Skills
Timeline
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Todd Lazarchick

Newark,DE

Summary

Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.

Overview

7
7
years of professional experience

Work History

Operations Manager

Raymour & Flanigan
10.2023 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Operations Supervisor

Raymour & Flanigan
10.2021 - 10.2023
  • Hired, motivated and trained employees to maximize team productivity.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
  • Encouraged and promoted ideas aligned to business needs and benefits.
  • Oversaw daily loading and unloading of outbound trailers, inventory management and supervising work of team.
  • Processed inbound and outbound shipments with high accuracy by directing associate teams and managing inventory processes.
  • Developed and deepened relationships with customers, vendors and internal stakeholders.

Delivery Supervisor

Raymour & Flanigan
02.2019 - 10.2021
  • Directly interacted with customers to provide excellent customer service from start to finish of delivery.
  • Coordinated consistent on-time deliveries of damage-free goods through precise daily truck routing.
  • Analyzed metrics for service requests and incidents to identify problem trends and adjust training of staff.
  • Consistent problem solving to ensure customer satisfaction for same day delivery.
  • Monthly fleet maintenance of trucks to ensure entire working fleet meets all DOT regulations and certifications.
  • Routing deliveries based upon max cubage of fleet.


Flexible Fulfillment Lead

Target
05.2017 - 02.2019
  • Managed, motivated and monitored team of 50+ associates every shift.
  • Handled production picking, packing and shipping orders in the most profitable store in the company.
  • Prioritized tasks to meet dynamic conditions and changing company demands based upon peak sales metrics.
  • Coordinating multiple daily pickups with parcel services.

Education

Vocational Degree - Automotive Technology

Universal Technical Institute of Pennsylvania
Exton, PA

No Degree - Microbiology

Kutztown University of Pennsylvania
Kutztown, PA

High School Diploma -

Schuylkill Haven High School
Schuylkill Haven, PA

Skills

  • Cultivating Productive Relationships
  • Shipment Processing
  • Task Delegation
  • Motivational Leadership
  • Inventory Coordination
  • Operational Efficiency and Safety
  • Employee Development
  • Warehouse Operations
  • Team Training
  • Inventory Tracking and Management
  • Hiring and Onboarding
  • Payroll Administration and Timekeeping

Timeline

Operations Manager

Raymour & Flanigan
10.2023 - Current

Operations Supervisor

Raymour & Flanigan
10.2021 - 10.2023

Delivery Supervisor

Raymour & Flanigan
02.2019 - 10.2021

Flexible Fulfillment Lead

Target
05.2017 - 02.2019

Vocational Degree - Automotive Technology

Universal Technical Institute of Pennsylvania

No Degree - Microbiology

Kutztown University of Pennsylvania

High School Diploma -

Schuylkill Haven High School

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Todd Lazarchick