Todd Leatherwood
Hurst,TX
Summary
Experienced Program Manager with a proven track record of successfully tackling challenges and driving positive outcomes. Possessing strong problem-solving skills and a proactive approach, I am known for my adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
22
22
years of professional experience
3
3
Licensure
Work History
Associate Program Director
Youth for Tomorrow
04.2021 - Current
- Company Overview: An agency contracted with the Texas Department of Family and Protective Services (TDFPS) to review and evaluate residential programs and the health care needs of children in the custody of the state of Texas.
- Responsible for the ongoing evaluation of TDFPS contracting residential programs.
- Responsible for evaluating behavioral needs/supervision requirements of children in TDPRS custody.
- Member of executive team developing and implementing new programs and pilot projects as requested by TDFPS.
- Engages in projecting and planning areas of future growth for agency
- Provide clear verbal and written communication to organizations regarding monitoring and record reviews.
- Coordinated program logistics, ensuring smooth execution of events and activities.
- Established partnerships with external organizations to expand resources and opportunities available to program participants.
- Promoted a positive organizational culture by modeling leadership behaviors that fostered teamwork, collaboration, and mutual respect among employees.
- Identified emerging trends in the industry sector by attending conferences or conducting research; subsequently incorporated relevant findings into new or existing programming initiatives.
- Managed cross-functional teams to ensure timely delivery of high-quality project outcomes.
- Collaborated with stakeholders to identify program needs, developing tailored solutions that addressed unique challenges.
- Maintained open communication channels with participants, addressing concerns and providing ongoing support throughout the program duration.
- Launched innovative programs that aligned with organizational goals, enhancing overall mission impact.
- Facilitated workshops for staff members on various topics related to effective programming or best practices in their field of expertise.
- Monitored program performance to identify areas for improvement.
- Maintained and updated project related documents.
- Provided ongoing direction and leadership for program operations.
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
- Established program policies and procedures to comply with regulatory requirements.
Case Manager
Managed Health Network
02.2006 - 03.2021
- Responsible for the implementing of care management programs in multiple environments including prior authorization, concurrent review and continued care coordination. Position emphasizes a patient advocacy approach with a seamless integration of services and balanced within the member’s benefit structure. Emphasis placed on continuity of care, assisting members in obtaining access to care, and member education.
- Member of clinical team that included daily contact and care coordination with medical directors
- Quarterly presentations of clinical topics/case discussions with agency clinicians.
- Clearly formulate clinical judgments and rational for decisions verbally and in writing.
- Assess patient’s clinical presentation for medical necessity and appropriateness of proposed evaluation/treatment goals
- Clearly and completely document all phone calls and initial reviews, including, but not limited to, diagnosis, symptoms, interventions, goals and plan for next review.
- Perform Risk Management Activities as needed.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
- Managed crisis situations with empathy and professionalism, ensuring client safety and continuity of care.
- Collaborated with mental health professionals to address psychological needs of clients, supporting their holistic recovery.
Account Manager/Child Safety Specialist
Praesidium Inc
11.2003 - 02.2006
- Responsible for the completion of organizational risk assessments designed to strengthen child safety practices. Responsibilities included the management and coordination of services with assigned accounts and development of new contacts. Additional responsibilities included conducting in-depth interviews with employees, volunteers, parents and children; participating in meetings to analyze findings; preparing written reports; and conducting workshops and seminars. Position required 50% national travel. Praesidium's primary client group includes non-profit organizations and programs serving children or vulnerable adults: schools, churches, childcare centers, youth development, camps, water parks, and nursing homes.
- Program evaluation to help organizations reduce the risk of abuse occurring in their programs.
- Conducted in depth interviews of program staff as a part of monitoring process.
- Conducted investigations as a third party reviewer.
- Conducted risk assessments, management systems reviews, and policy reviews.
Education
Master of Science - Social Work
University of Texas At Arlington
Arlington, TX08-1995
Master of Arts - Social Services
Southwestern Seminary
Fort Worth, TX12-1995
Bachelors of Behavioral Science - Recreation
Hardin-Simmons University
Abilene, TX08-1990
Skills
- Effective program deployment
- Instructional design
- Relationship development
- Strategic leadership
- Proven customer service experience
- Reporting and documentation
- Quality assessment skills
- Effective conflict resolution
Certification
- Licensed Clinical Social Worker, State of Texas
- Licensed Clinical Social Worker, State of Oregon
- Licensed Clinical Social Worker, State of Maine
Timeline
Associate Program Director
Youth for Tomorrow
04.2021 - Current
Case Manager
Managed Health Network
02.2006 - 03.2021
Account Manager/Child Safety Specialist
Praesidium Inc
11.2003 - 02.2006
Master of Science - Social Work
University of Texas At Arlington
Master of Arts - Social Services
Southwestern Seminary
Bachelors of Behavioral Science - Recreation
Hardin-Simmons University