Summary
Overview
Work History
Education
Certification
Timeline
Generic

Todd J. MacCallum

Franklin,MA

Summary

Professional with robust background in directing and managing large-scale construction operations, consistently driving success through strategic planning and execution. Skilled at implementing innovative solutions that enhance project and operational effectiveness. Known for fostering teamwork and adapting to evolving business needs, ensuring alignment with organizational goals.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Director Client Solution & Delivery

Smartapp.com
01.2024 - Current
  • Manages the daily operations of the delivery team, ensuring projects are executed efficiently, on time, and within budget.
  • Organized project management for over 10 clients simultaneously, including planning, resource allocation, and timeline management, to ensure projects are delivered on time and within scope. Adjust project resources and priorities as necessary to meet changing needs and objectives.
  • Responsibilities include team leadership, customer engagement, process optimization, collaboration with internal teams, performance monitoring, quality assurance and fostering innovation.
  • Worked with a cross functional team including product management, sales, and customer support to ensure alignment and smooth operations.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
  • Negotiated favorable contracts with vendors for reduced costs and improved service quality.
  • Boosted client satisfaction rates through exceptional relationship management, expanded account subscriptions and promptly resolved issues.

Senior Consultant

Syncinsights
01.2023 - 01.2024
  • Engaged mid design development to work with construction management client to digitize their construction process.
  • Rolled solution out across 51 pilot projects in multiple business units.
  • Presented findings and recommendations to executive-level stakeholders, effectively communicating key insights and action plans.
  • Increased client satisfaction by providing tailored consulting services and effective problem-solving strategies.

Director Professional Services

Gilbane Building Company
06.2007 - 03.2023
  • Member of the technology leadership team reporting to the CIO.
  • Managed a team of Professional service consultants responsible for providing construction technology company wide across all business units.
  • Managed the design, development and implementation of a construction management platform with a third party software development company.

GTG Web Integration Manager

Gilbane Building Company
01.2005 - 01.2007
  • Responsible for the management of Prolog construction management solution across all construction jobsite companywide.
  • Managed team tasked with deploying the software solution company wide.

Project Manager/Owner’s Representative, WPI

Gilbane Building Company
11.1999 - 08.2001
  • Managed the Architect and General Contractor on construction of a new 69,000 SF Campus Center and participating in pre-construction activities for a new Academic Building with an associated 500 car Pre-cast Garage.
  • Developed strong relationships with subcontractors, leading to efficient collaboration on complex construction projects.
  • Planned and implemented comprehensive construction schedule to guarantee completion of project on time and within budget.

Business Development Officer/Regional Quality Manager

Gilbane Building Company
10.1998 - 11.1999
  • Assist Regional Manager in development of inter-departmental goals, strategies and tactics for New England Region business plan.
  • Responsible for roll out and implementation of business plan in 1999.
  • Participate in business development effort in preparation of request for proposals on operational issues including scheduling, site logistics and phasing plans.
  • Selected to lead the Total Quality Management (TQM) program for the New England Region in 1999. Responsibilities include monitoring for compliance with defined quality plans, collaboration on and implementation of a regional training program and development of a lesson learned database with website access.

Project Engineer, Pfizer Pharmaceutical

Gilbane Building Company
06.1996 - 12.1998
  • Coordinated tenant improvement activities during retrofit of an existing operating bulk pharmaceutical facility that included process equipment, piping and ancillary devices in both GMP and non GMP spaces.

Project Manager/Owner’s Representative, Amherst

Gilbane Building Company
01.1998 - 10.1998
  • Oversaw Architect and General Contractor on renovation of a 37,000 sf. building and a 7,000 sf. addition to an existing theater on Amherst college campus.
  • Developed and updated a CPM schedule to track construction and college related activities.
  • Developed project budgets and implemented a cost reporting system to track soft and hard costs and changes through-out project.
  • Negotiated changes with General Contractor on Owner’s behalf.
  • Managed and collaborated with the College’s architect on design issues and general contract administration.
  • Coordinated move-in of three different academic departments.
  • Prepared monthly reports for Owner
  • Conducted weekly meetings with Owner, Architect and GC to coordinate construction activities.
  • Represented the owner at meetings with Town building officials.

Project Engineer, Procter & Gamble Pharmaceutical

Gilbane Building Company
02.1995 - 05.1996
  • Renovated/constructed new 15,000 sf module within an operating pharmaceutical manufacturing facility: included solid dosage facility, multi-product suites and ancillary function relocation’s.
  • Developed and maintained a Critical Path Method (CPM) schedule to track construction and manufacturing activities on multiple projects.
  • Developed project budgets and implemented a cost reporting system to track overall cost and changes through-out multiple projects.
  • Negotiated changes with General Contractor on Owner’s behalf.
  • Developed and generated proper scopes for bid packages.
  • Conducted scope review meetings and initiated purchase orders.
  • Coordinated the purchase of Owner supplied pre-purchased equipment and tracked delivery status.
  • Coordinated IQ/OQ construction activities with validation personnel
  • Supervised construction in the field.

Management Trainee, Multiple Field Assignments

Gilbane Building Company
06.1992 - 01.1995
  • Completed 2-year training program, which allowed exposure to all facets of the construction management business. One-year rotation spent in the following departments: Purchasing, Estimating, Scheduling & Accounting and one year spent onsite in field assignments.
  • Competed for a single position in the Management Training Program with 12 individuals and successfully obtained same.

Education

B.S. - Mechanical Engineering

Brown University
Providence, Rhode Island
05.1991

Certification

Engineer-In-Training(EIT)

Microsoft Office (Word, Excel, PowerPoint, Project, Mail) Primavera, Procore, Smartapp

Timeline

Director Client Solution & Delivery

Smartapp.com
01.2024 - Current

Senior Consultant

Syncinsights
01.2023 - 01.2024

Director Professional Services

Gilbane Building Company
06.2007 - 03.2023

GTG Web Integration Manager

Gilbane Building Company
01.2005 - 01.2007

Project Manager/Owner’s Representative, WPI

Gilbane Building Company
11.1999 - 08.2001

Business Development Officer/Regional Quality Manager

Gilbane Building Company
10.1998 - 11.1999

Project Manager/Owner’s Representative, Amherst

Gilbane Building Company
01.1998 - 10.1998

Project Engineer, Pfizer Pharmaceutical

Gilbane Building Company
06.1996 - 12.1998

Project Engineer, Procter & Gamble Pharmaceutical

Gilbane Building Company
02.1995 - 05.1996

Management Trainee, Multiple Field Assignments

Gilbane Building Company
06.1992 - 01.1995

B.S. - Mechanical Engineering

Brown University

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Todd J. MacCallum