Todd Macfarlane
Key West,FL
Summary
Versatile professional with a strong background in customer service and project management. Skilled in household repairs and adept at conflict resolution, consistently delivering outstanding results and ensuring client satisfaction.
Overview
27
27
years of professional experience
Work History
Handyman
Self Employed
03.2017 - Current
- Provided exceptional customer service by actively listening to client concerns and effectively communicating solutions to their problems.
- Conducted thorough inspections of completed work sites to confirm adherence to safety standards and client expectations before leaving the premises.
Driver
Five Sixes Taxi Company
12.2004 - 03.2017
- Achieved safe driving records by consistently following traffic rules and regulations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Landscaping Crew Leader
Natural Choice Landscaping
03.1999 - 12.2003
- Conducted regular performance evaluations for crew members, identifying areas for improvement and developing personalized action plans accordingly.
- Resolved conflicts between crewmembers professionally while maintaining focus on project goals.
- Implemented quality control measures to consistently deliver outstanding finished landscapes.
Loan Originator
First Union Mortgage
10.1997 - 03.1999
- Conducted thorough borrower assessments to determine appropriate loan products based on individual needs and qualifications.
- Collaborated with internal teams to ensure seamless coordination during the entire loan origination process.
- Negotiated favorable terms and conditions for clients, ensuring the best possible mortgage options.
Education
High School Diploma -
Manchester High School
Manchester, CT06-1985
Skills
- Household repairs
- Hand tools
- Repair work
Timeline
Handyman
Self Employed
03.2017 - Current
Driver
Five Sixes Taxi Company
12.2004 - 03.2017
Landscaping Crew Leader
Natural Choice Landscaping
03.1999 - 12.2003
Loan Originator
First Union Mortgage
10.1997 - 03.1999
High School Diploma -
Manchester High School
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