Summary
Overview
Work History
Education
Skills
Timeline
Generic
Todd Marcum

Todd Marcum

Summary

As a highly motivated, dedicated, and driven Materials Coordinator at Wheels Up, I am excited to formally apply for the Rotable/Cores Supervisor position that has recently become open. Drawing on years of previous aviation experience, paired with knowledge gained through Wheels Up Rotable/Cores, I remain a highly motivated, self-directed, proactive individual who is a team player and understands the functional experience with industry specific tools, Vendor websites, Aircraft & Vendor maintenance manuals and Illustrated Parts Catalogs, service bulletins, technical information and more. With strong organizational skills, I have the ability to obtain a high level of familiarity quickly. Distinguished in my use of Microsoft Office applications and Corridor knowledge, I can manage, coordinate and process returns and other responsibilities in an efficient, compliant, and responsible manner. Dedicated to Wheels Up and passionate about our powerful brand, I appreciate your consideration for this exciting opportunity.

Overview

28
28
years of professional experience

Work History

Cores Supervisor

Wheels Up
05.2023 - Current
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.

Materials Coordinator

Wheels Up
  • Completed daily cycle counts and full inventory audits.
  • Managed receiving operations and proper storage of incoming materials.
  • Worked with project managers to determine schedule and volume requirements in order to effectively coordinate deliveries and maintain supply levels.
  • Adhered to all safety protocols and standards when operating equipment such as overhead cranes and forklifts.

COURIER

FEDEX EXPRESS
10.2018 - 03.2022
  • Drove safely at all times to avoid accidents and harm.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Followed company policies and procedures during shift.

Sales Associate

CENGAGE LEARNING
09.2011 - 07.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

SPORTS CHARTER CORDINATOR

United Airlines
04.2007 - 10.2011
  • Checked flight statuses and plane maintenance for customers.
  • Used [Software] to schedule charters and appropriate workers.
  • Sent invoices to clients.
  • Monitored accounts receivable and billing departments.

Ramp Agent

United Airlines
08.2000 - 05.2011
  • Guided aircraft into and out of parking positions using hand signals.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.

Customer Service Representative

AMERICAN AIRLINES
06.1995 - 07.2000
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

TRAVEL AND BUSINESS - TRAVEL

SCARTLET OAKS CDC
SHARONVILLE, OH
06.1995

Skills

  • Staging Management
  • Materials Controls
  • Shipment Preparation
  • Receiving Coordination

Timeline

Cores Supervisor

Wheels Up
05.2023 - Current

COURIER

FEDEX EXPRESS
10.2018 - 03.2022

Sales Associate

CENGAGE LEARNING
09.2011 - 07.2019

SPORTS CHARTER CORDINATOR

United Airlines
04.2007 - 10.2011

Ramp Agent

United Airlines
08.2000 - 05.2011

Customer Service Representative

AMERICAN AIRLINES
06.1995 - 07.2000

Materials Coordinator

Wheels Up

TRAVEL AND BUSINESS - TRAVEL

SCARTLET OAKS CDC
Todd Marcum