Todd McGrath

• Maintain and run two locations alternating back and forth throughout the week. Managed inventory coming in and out of the office, to make sure we had enough equipment on hand to take care of our patients.
• Oversaw daily operations, ensuring compliance with healthcare regulations and company policies.
• Managed staff performance through training, mentoring, and regular feedback sessions.
• Fostered a customer-centric culture, improving patient satisfaction and loyalty metrics.

• Managed inventory, ensuring timely stocking of all supplies and machines, while updating records. Oversaw CPAP machine setups, mask fittings, and mask refits in timely and professional manner. Demonstrated extensive knowledge of CPAP machines, supplies, and insurance requirements.
• Key Contributions:
• Delivered best-in-class customer service for appointments through telephone calls and for walk-in patients.
• Maintained effective communication with doctors, patients, administrators, hospitals, and other referral sources.
• Managed equipment inventory and ensured compliance with safety standards.
• Assisted in the training of staff on equipment usage and maintenance procedures.
• Maintained inventory of necessary expendables, parts and supplies.

• Managed office, staff, inventory and helped customers that came into our store.
• Traveled to 3 different locations to scout and select appropriate ones for various scenes.

Maintained office, staff and inventory to make sure our patients were taken care of.

• Traveled to 3 different locations to scout and select appropriate ones for various scenes.

Ran the insurance verification team, keeping them on task of processing our orders to makes sure we were able to bill appropriately for our services and maintain a steady revenue stream.

• Conducted regular performance evaluations to guide professional development and identify growth opportunities.
• Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Led team in delivering exceptional patient care through effective communication and coordination of services.