Todd McGuire
Cedar Rapids,IA
Summary
- Independent problem solver and quick thinker.
- Self-motivated, hardworking and driven individual with an entrepreneurial mindset.
- Able to operate efficiently under pressure.
- Great communication and customer service skills.
- Team player with a positive attitude.
- Able to multitask effectively with email, software, and multiple monitors.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Assistant Head of Grounds
Cedar Rapids Kernels
04.2015 - Current
- Company Overview: Single A affiliate of the Minnesota Twins
- 2015 ITI/ISTMA Field of the Year
- Seasonal
- Turf management at a professional level including mound/plate repair, skin maintenance, warning track repair along with proper fertilizer applications and aeration practices
- Equipment operations and maintenance
- Game Day and staffing responsibilities
Weekend Account Manager/Broker
BLX
11.2021 - 09.2024
- Develop quality relationships with clients and encourage repeat sales through fast response rates and quality customer service
- Work with shippers to provide transportation for various goods to be delivered across the country
- Provide tracking and thorough communication on all shipments
- Negotiate and contract pricing agreements with customers and carriers
- Plan and coordinate shipment schedules
- Schedule was 7am to Midnight, Saturday and Sunday
Horticulture
Kirkwood Community College
10.2014 - 04.2017
- Complete various projects at the Cedar Rapids campus with direct regard to my A.A.S. Degree in Turf Management
- Includes the renovation of the Kirkwood Baseball Field and the creation of a 3 hole Golf Course on campus
Head of Grounds
Cedar Hills Booster Club
04.2015 - 07.2016
- Seasonal
- Grounds management of 10 Little League diamonds including mound/plate repair, skin maintenance and game day preparation
- Equipment operations
Grounds Intern
Reno Aces
04.2014 - 08.2014
- Company Overview: AAA affiliate of the Arizona Diamondbacks
- Internship
- Ability to learn all aspects of turf management at a professional level including mound/plate repair, warning track repair along with proper fertilizer applications and aeration practices
- Equipment operations
Telesales Manager
iWireless
04.2012 - 06.2013
- Company Overview: Company was purchased by T-Mobile
- Manager of the Telesales Department
- The ability to take incoming calls, make outbound calls and turn them into sales
- Working knowledge of various computer systems, new products and service offerings
- Superior customer service including written skills, emailing skills, various reporting skills and outstanding cellular knowledge
- Top salesman in the company
- Took a one person department, turned it into a 5 person department and increased sales 600%
- Top grossing department in the history of the company
- Telesales, Cellular Phone Sales, Customer Service, Inventory, Shipping and Receiving, Computer Data
Sales and Hosting Support
GoDaddy
04.2011 - 04.2012
- Tech Support and sales on over 70 products designed and supported by GoDaddy
- Quickly learned products to share knowledge with inbound callers and online tickets to troubleshoot and correct issues
- Consult with customers on products to increase sales and performance within their business websites
- Daily, weekly and monthly metric goals
- Knowledge of Internet workings, all aspects of hosting accounts, email, template building programs, domains, DNS, FTP, applications, online storage, HTML, CSS etc
Slitter Operator
Loparex
08.2009 - 04.2011
- Paper coating facility in a factory setting
- Use of various machinery to coat paper, slit paper and package product to ship to customer
- 12 hour shifts with continuous standing
- Operator of heavy machinery
Press Operator/Logistics
Williamsburg Manufacturing
09.2006 - 07.2009
- Contracting operator for Williamsburg MFG producing Chrysler Motor Company automobile parts
- Various use of computers and machinery
- Factoring setting maintaining high standards of quality and production
- Welding with various machines, die cutting metal, stamping metal into auto parts, loading coils of metal for production and finishing product to prepare for shipping
- Machine operations at various stations
- Took full time position in Logistics Office in 2007
- Duties included cubing trucks for maximum transport of goods for delivery, labeling correct inventory, scanning shipment, transmitting shipment and expediting shipments to major automobile industry production lines in various states
- Worked closely with dispatch and headquarters of all the major automobile leaders
Telesales
iWireless
07.2004 - 08.2006
- Ability to take incoming calls and turn them into sales
- I took a one person department that did 24 sales a month and turned it into a two person department that did sales of 300 plus a month
- I worked in a team environment and used my personal decision making skills to make the department a success
- Quickly acquired a working knowledge of product and service offerings
- Top salesman in the company
- Telesales, Cellular Phone Sales, Customer Service, Inventory, Shipping and Receiving, Computer Data
Education
High School Diploma - General Studies
Trona High School
Trona, CAAssociate Of Applied Science - Turf Management
Kirkwood Community College
Cedar Rapids, IA01.2015
Skills
- Customer Service
- Outbound Sales
- Computer Operations
- Lawn Care
- Operating Systems
- Equipment Repair
- Irrigation
- Horticulture
- Power tools
- Hand tools
- Landscaping
- Maintenance
- Gardening
- Groundskeeping
- Manufacturing
Certification
Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Educational Awards And Scholarships
- Kirkwood Community College Dean's List
- ITI Scholarship-2014
- Dennis St. Germain Foundation Scholarship-2014
- Kirkwood Community College Returning Adult Scholarship-2014
- STMA DR. Fred Grau Memorial Scholarship-2015
- ITI Scholarship-2015
- Michael and Janice Gould Area of Greatest Need Endowed Scholarship-2015
- ITI Scholarship-2016
- ISTMA Scholarship-2016
Timeline
Weekend Account Manager/Broker
BLX
11.2021 - 09.2024
Assistant Head of Grounds
Cedar Rapids Kernels
04.2015 - Current
Head of Grounds
Cedar Hills Booster Club
04.2015 - 07.2016
Horticulture
Kirkwood Community College
10.2014 - 04.2017
Grounds Intern
Reno Aces
04.2014 - 08.2014
Telesales Manager
iWireless
04.2012 - 06.2013
Sales and Hosting Support
GoDaddy
04.2011 - 04.2012
Slitter Operator
Loparex
08.2009 - 04.2011
Press Operator/Logistics
Williamsburg Manufacturing
09.2006 - 07.2009
Telesales
iWireless
07.2004 - 08.2006
High School Diploma - General Studies
Trona High School
Associate Of Applied Science - Turf Management
Kirkwood Community College
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