Summary
Overview
Work History
Education
Skills
Militaryexperience
Certification
Professional Statement
Timeline
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Todd McMillian

Concord,NC

Summary

Dynamic leader with a proven track record at Walmart Stores Inc, adept at driving performance excellence and financial growth. Skilled in risk management and financial analysis, leveraging Excel and Power BI to exceed sales goals by over 50%. Expert in team development and operational optimization, consistently enhancing customer satisfaction and profitability.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Shipping Clerk

Amazon Fulfillment Center
Charlotte, NC
01.2023 - Current
  • Correspond with multiple shipping companies and their contacts
  • Use multiple shipping company's software to ship and track packages
  • Coordinate trailers to corresponding dock doors and cross docks using SSP
  • Troubleshoot shipping problems and errors to resolution
  • Ensure trailer utilization is maximized to control transportation costs
  • Ensure on-time dock performance
  • Assist in updating Staging POD 5s and resource allocation
  • Oversee Load Flow Control for the building
  • Maintain load level performance tracking for load planning, on-time dock performance, utilization, and mis-loads
  • Coordinate with Transportation teams on Driver issues, Trailer Pool needs, Yard Move Delays, Late Inbound volume, and Load Swaps to protect customer experience
  • Comprehensive understanding of shipping requirements, rules and obligations by carrier, destination and package type
  • Ensure that all safety measures and precautions are in place and being used regarding the docks and trailers
  • Assisting the floor as an associate resource, training associates and verifying SOP compliance
  • Ensure successful area performance, through tracking, reporting and feedback of associate performance
  • Participate in Operational Excellence initiatives in some capacity
  • Filling in as needed with production duties
  • Fully understanding workflow and daily production goals
  • Reviewing and updating SOP as required
  • Assisting in keeping work area clean and organize, identifying and addressing safety hazards within the work area
  • Participating in safety initiatives
  • Referring all job injuries or safety violations immediately to Area Manager

Store Manager

ExtraSpace Storage
Charlotte, NC
03.2023 - 11.2024
  • Manage the day-to-day operations of one or more sites
  • Develop customer relationships by identifying their storage needs and providing solutions
  • Improve sales objectives through unit rentals, unit insurance, and moving supplies
  • Guide new customers through rental processes and agreements
  • Handle cash and balance receipts, pursue collections, post payments, and process daily bank deposits
  • Ensure the facility meets the highest cleanliness standards through general maintenance duties
  • Work independently on daily tasks as well as cooperate with team members and other stores in the area
  • Run errands for the facility and travel to other store locations

Specialty Assistant Store Manager (Sales Manager)

Lowes Home Improvement
Rock Hill, SC
08.2020 - 11.2023
  • Manages a team of 150 employees
  • Directed six sales departments and three non sales departments
  • Exceeded five percent sales quota year over year by seven percent totaling twelve percent per year
  • Specialty departments consistently ranked among the top three stores in district of sixteen locations
  • Year to date sales 11.7 million dollars up 12% from last year
  • Facilitate training of department supervisors and management team
  • Direct and coordinate all sales activities
  • Analyze and Track sales statics based on quantitative metrics
  • Resolve customer opportunities or complaints
  • Oversee sales, promotions and marketing campaigns
  • Advise vendors and distributors of Lowe's core values
  • Facilitate weekly/monthly sales meeting to establish goals, new products and cultivate sales behaviors
  • Ability to identify trends and implement successful sales strategies to overcome objections
  • Develop and Mentor staff over 20 sales associates
  • Direct and coordinate all sales activities
  • Analyze and Track sales statics based on quantitative metrics
  • Advanced Time Management Skills

Management Trainer

The Mens Wearhouse
Wellington, FL
09.2018 - 12.2019
  • Promoted professional growth and facilitated talent development of each sales associate to drive performance excellence
  • Helped with planning schedules and delegating assignments to meet coverage and service demands
  • Reviewed performance data to monitor and measure productivity in order to set weekly and monthly sales goals
  • Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies
  • Performed risk management evaluations to reduce company loss or shrink
  • Exceeded store monthly custom sales by more than fifty percent (50%)

Shift Manager

Walmart Stores Inc
Shreveport, LA
05.2010 - 03.2018
  • Administered and directs all aspects of sales and operations of corporate retail store generating annual sales in excess of $80 million
  • Hired, develops and manages staff of 150 to 400 associates
  • Including setting productivity standards and conducting performance evaluations
  • Responsibilities encompass operating budgets, risk management, inventory management, purchasing, quality assurance, vendor relations and P&L accountability Anticipates trends, detects/resolves liabilities and restructures/streamlines operations ensuring success
  • Reduced labor cost through effective scheduling and associate incentives
  • Developed substantial repeat business through effective client relations management
  • Consistently stays within financial plan while preserving customer satisfaction and company standards
  • Participated in the launch and test of productivity improvements, merchandise replenishment and shrink reduction

Accounting Manager

Walmart Stores, Inc
Pompano Beach, FL
06.2002 - 04.2010
  • Compiled statistical, financial, accounting or auditing reports and tables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses
  • Reconciled or note and report discrepancies found in records
  • Prepared purchase orders and expense reports
  • Performed general office duties such as filing, answering telephones, and handling routine correspondence
  • Prepared purchase orders and expense reports
  • Transferred details from separate journals to general ledgers or data processing sheets
  • Accessed computerized financial information to answer general questions as well as those related to specific accounts
  • Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software
  • Calculated costs of materials, overhead and other expenses, based on estimates, quotations and price lists
  • Maintained inventory records

Education

Certificate - Data Analytics

Correlation One
Online/Remote
10-2024

Associate of Science - Radiology

Keiser University
Fort Lauderdale, FL
05-2006

Skills

  • Microsoft Word
  • Excel
  • PowerPoint
  • Power BI
  • Tableau
  • Google Workspace
  • Slack
  • Python
  • SQL
  • Workday
  • Kronos
  • Risk Management
  • Facility Organizational Development
  • Inventory Management System (IMS)
  • Installation Management System
  • General Ledger and Financial Income Statements Management
  • Account Payable and Receivable Management
  • Recruitment and Hiring

Militaryexperience

United States Marine Corp, Jacksonville, NC, NCO Trainer, 07/01/91, 07/01/95

Certification

Commercial Motor Vehicle

Forklift

Professional Statement

Highly motivated, results oriented Business Management Professional with over 20 years of a proven track record of directing operations, developing programs to enhance company growth/profits by implementing directives that achieve strong and sustainable results.

Timeline

Store Manager

ExtraSpace Storage
03.2023 - 11.2024

Shipping Clerk

Amazon Fulfillment Center
01.2023 - Current

Specialty Assistant Store Manager (Sales Manager)

Lowes Home Improvement
08.2020 - 11.2023

Management Trainer

The Mens Wearhouse
09.2018 - 12.2019

Shift Manager

Walmart Stores Inc
05.2010 - 03.2018

Accounting Manager

Walmart Stores, Inc
06.2002 - 04.2010

Certificate - Data Analytics

Correlation One

Associate of Science - Radiology

Keiser University

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