Todd Morgan
Delaware,OH
Summary
Highly focused, decisive, initiative-taking professional with solid experience in operations management, customer service, quality assurance and development. Resourceful analytical manager capable of initiating productive solutions to complex problems. Recognized as a focused, practical thinker who is willing to devote time and energy to accomplish outstanding results. An experienced leader and collaborator who recognizes individual strengths and through unity enhances overall performance and quality of services provided
Overview
36
36
years of professional experience
Work History
Director of Operations
Community Mercy Home Care
06.2018 - Current
- P&L Management, Quality, Associate Engagement, Performance management, Sales Strategy and Census Growth Management
Vice President of Client Services
Medicalservicequotes.com
01.2014 - 06.2016
- Oversight of client services to ensure customer satisfaction
- Management of medical distribution of medical services: DME, IME, Home Health, Diagnostics, Transportation, Translation, Surgical Implants, and Home Modifications.
Vice President of Operations
Bridgeport Home Health Care
03.2012 - 06.2014
- Operations support to include: Billing Medicare, Medicaid, Private Insurance and Workers compensation
- Performing all payroll functions to include weekly payroll, payroll taxes, W2’s, preparation, and payment of all SUTA and FUTA taxes
- Preparation of all financials including year-end close
- Performing accounts receivable collections for all Medicare and private insurance.
- Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by 15%
Chief Operating Officer
Cambridge Home Health Care/Almost Family
02.2006 - 03.2012
- Responsible for 37 offices in Ohio and Pennsylvania as Senior Vice President of Operations
- This included 7 Medicare provider numbers and 11 designated Medicare branches
- And an annual revenue over $30,000,000
- Completed P&L management and budget preparation
- Extensive ODH/PASSPORT survey preparation experience
- Implemented initiatives that resulted in consistent Medicare census growth between 2008 and 2011
- Responsible as the Chief Operations Officer for unprecedented revenue growth in the non-Medicare division
- As Senior Regional Director found revenue opportunities internally, which increased overall revenue by 5%
- Reduced overall company expenses through restructuring and efficiency management
- Responsible for reducing the credit line in 2010 from $2,000,000 to zero and paying off a Mezzanine debt of $4,000,000.
Director of Cardio-Pulmonary Services
Grady Memorial Hospital, Delaware, Ohio
06.2003 - 02.2006
- Departmental oversight for Cardiopulmonary Services
- (Respiratory Care) Developed, implemented, and designed all policies and procedures
- Departmental management including staffing, staff productivity, revenue analysis, budgets, budget variance reports, product review and evaluation
- Increased revenue to exceed budget and increased staff productivity from 63% to 85% through service line enhancements and streamlining of processes
- Initiated performance improvement measures which resulted in improvements in patient care with an overall reduction in cost
- Initiated cost reduction initiatives which had positive results on the department’s bottom line
- Responsible for product line development: Cardiac Stress Echocardiography, and Tilt Table Studies.
Vice President of Operations
Omnicare Health Network- Multi state
08.1997 - 06.2003
- Operational responsibilities for home care, long term care, Medicare part B, and respiratory operations in Ohio, Florida, Maine, Kentucky, Maryland, Virginia, Connecticut, Texas, and Indiana
- Increased operational revenue from six figures to over $1.2 million per month
- Fiscal responsibilities for a budget over $12,000,000
- Successful start-up of seven new branch locations
- Professional growth and promotions within the company to the VP level
- Managed all clinical services offered by the network, including nursing and respiratory therapists
- Responsible for all marketing, sales strategy, and management of the entire sales team
- Completed and reviewed P&L consistently
- Comprehensive company management of all staffing, staff productivity, revenue analysis, budgets, and budget variance reports
- Product Line Development: Medicare, Skilled Nursing and Enteral Services
- Provided resource support to the entire team with extensive understanding and knowledge of Medicare, DME and Skilled Nursing services.
Director Managed Care Services
North Central Health System: Bucyrus/Galion, OH Hospitals
09.1988 - 09.1997
- Responsible for all managed care contracting for the entire hospital system
- Responsible for physician recruiting and physician practice management.
Education
Associate of Science - Respioratory Therapy
Columbus State
Columbus Ohio03.1985
Skills
- Operational Efficiency
- Operations Oversight
- Strategic Planning
- Business Management
- Process Improvement
- Process Improvements
- Quality Assurance
- Cost Control
- Leadership training
- Workforce Planning
- Performance Analysis
- Schedule oversight
Timeline
Director of Operations
Community Mercy Home Care
06.2018 - Current
Vice President of Client Services
Medicalservicequotes.com
01.2014 - 06.2016
Vice President of Operations
Bridgeport Home Health Care
03.2012 - 06.2014
Chief Operating Officer
Cambridge Home Health Care/Almost Family
02.2006 - 03.2012
Director of Cardio-Pulmonary Services
Grady Memorial Hospital, Delaware, Ohio
06.2003 - 02.2006
Vice President of Operations
Omnicare Health Network- Multi state
08.1997 - 06.2003
Director Managed Care Services
North Central Health System: Bucyrus/Galion, OH Hospitals
09.1988 - 09.1997
Associate of Science - Respioratory Therapy
Columbus State
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