Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager
Todd Nehls

Todd Nehls

Stephenson,Michigan

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

7
7
years of professional experience

Work History

Assistant Meat Manager

Festival Foods
02.2023 - 08.2023
  • Sold and displayed meat products to customers by advising on quality of food, method of handling and other factors affecting preparing, freezing and storage.
  • Ordered and received products under direction of Meat Manager to maintain high quality and proper quantity.
  • Merchandised aisles by creatively and logically allocating space and setting up impulse areas to increase customer spending.
  • Followed refrigerated equipment maintenance contracts and schedules to avoid high repair costs and reduce unexpected damages.
  • Assisted Meat Manager with maintaining profit margin in accordance with sales goals, expenses, price changes and waste management.
  • Trained meat department employees and supervised product placement, rotation, signage and display activities to foster positive customer experience.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
  • Trained new employees on handling, safety and stocking procedures.
  • Worked closely with employees and customers to effectively manage daily operations and communications.
  • Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Deli Manager

Festival Foods
08.2021 - 02.2023
  • Inventoried food products and associated materials on weekly basis.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
  • Set schedules for Number staff by planning and designating shifts and hours.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Observed quality assurance standards to optimize freshness of deli products.
  • Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
  • Managed supply chain functions for deli supplies, ingredients and merchandise.
  • Controlled inventory costs by carefully managing portion control and reducing waste.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Monitored food inventory and supplies to prevent waste.

Assistant Store Manager

Festival Foods
08.2016 - 08.2021
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Created and maintained safe and secure work environments for employees.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Trained new employees on proper protocols and customer service standards.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Education

Diploma -

Watertown High School
Watertown, WI
06.1989

Skills

  • Customer Interaction
  • Pricing Controls
  • Financial Recordkeeping
  • POS Inventory System Operation
  • Creative Solutions
  • Visual Merchandising
  • Proper Staffing
  • Cleanliness Standards

Timeline

Assistant Meat Manager

Festival Foods
02.2023 - 08.2023

Deli Manager

Festival Foods
08.2021 - 02.2023

Assistant Store Manager

Festival Foods
08.2016 - 08.2021

Diploma -

Watertown High School

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Todd Nehls