Todd Neumann
Public Safety Professional
ELKHORN,WI
Summary
Experienced professional, passionate about improving public safety response through technology. Passionate to learn new things and experienced in implementation and deployment of systems in an operational environment. Adaptive and flexible with ability to bring new technologies and ideas to public safety answering point. Knowledgeable about CAD, Radio, Next Generation 911 and public safety technology.
Overview
35
35
years of professional experience
6
6
years of post-secondary education
12
12
Certificates
Work History
Communications and Emergency Management Captain
Walworth County Sheriff's Office
Elkhorn , WI
01.2020 - Current
- Full time 40+ hours per week in fast paced environment.
- Improved information access through deployment of RapidSOS in communications center and integrated into CAD.
- Collaborate and communicate daily with CAD and Radio service vendors to find creative solutions and resolutions.
- Managing $20 Million dollar countywide radio replacement project.
- Oversaw deployment of technology improvements to 24/7 operation.
- Designed, implemented and coordinated mobile CAD device training for over 100 law enforcement officers across 15 agencies to enhance skills in using law enforcement computer system.
- Coordinated initial training of new Fire Records Management and CAD system to more than 60 fire agency representatives
- Collaborate daily with countywide computer system customers across disciplines to build relationships and solve complex problems.
- Update stakeholders and customers through presentations and speaking engagements of new features and changes to computer CAD and RMS system.
- Learned new techniques and CAD features then taught others.
- Maintained instructor certifications in firearms, emergency vehicle operations, hazardous materials and general law enforcement topics.
Police Officer
Village Of Williams Bay
Williams Bay , WI
11.2015 - 05.2020
- Part time 8 or less hours per week.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Conducted preliminary investigations at scenes of major crimes.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Gathered necessary information for court appearances and testified as witness under oath in court.
Lieutenant Training and Planning
Walworth County Sheriff's Office
Elkhorn , WI
02.2016 - 01.2020
- Full time 40+ hours per week.
- Designed, wrote, and taught lesson plans in firearms, pursuit driving, CPR/First Aid, computer use, mental health, and other law enforcement topics.
- Researched, planned for and implemented online training platform to provide ongoing and on demand training on specific topics to increase efficiency and improve operations.
- Evaluated success of training programs for more than 200 employees, and recommended improvements to upper management to enhance effectiveness.
- Adapted to new processes and platforms.
- Acted as training subject matter expert and provided extensive technical support to different departments for emergencies and events requiring communication support.
- Completed firearms training facility and implemented effective operating plan that complied with health and safety regulations relating to lead exposure, hearing and personal safety.
Deputy Sheriff
Walworth County Sheriff's Office
Elkhorn , WI
02.2002 - 02.2016
- Full time 40+ hours per week.
- Provided public safety assistance at community events to maintain safe and secure environments.
- Worked with command truck and communications efforts to successfully mitigate communication and command problems at major incidents.
- Managed debriefings for criminal subjects to acquire data relevant to investigations.
- Investigated incidents and crimes, collected evidence and recorded witness statements.
- Oversaw security for businesses by monitoring grounds and identifying suspicious activity.
- Gathered information and evidence to assist in solving crimes.
- Provided field training for 10 new deputy sheriffs.
Firefighter and EMT
Elkhorn Area Fire Department
Elkhorn , WI
11.2003 - 08.2013
- Part time paid on call 8 to 12 hours per week.
- Responded to 20 or more emergency situations every month, safely, and quickly.
- Drove and operated structural pumpers, tankers, ladders and service vehicles to aid in rescue operations.
- Completed projects to move agency repeaters to another location to improve radio communications within district.
- Programmed, installed, maintained radio and emergency equipment in apparatus.
- Evaluated radio equipment that was reported non functional, repaired or took to shop for repair as necessary.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
Education
Master of Science - Leadership And Business
Columbia Southern University
Orange Beach, AL 06.2019 - 05.2022
Bachelor of Arts - Criminal Justice
Concordia University Wisconsin
Mequon, WI 09.1997 - 12.2000
Skills
Emergency response coordination
undefinedCertification
Certified Emergency Management Professional Wisconsin Emergency Management
Accomplishments
Managed multi million dollar firearms training facility project to completion.
Initiated creation of multi agency crowd control team.
Achieved efficiency in fire dispatch process by introducing new records management module for Computer Aided Dispatch system.
Achieved successful contract for replacement of countywide public safety radio system.
Attended Cybersecurity Introductory Course through University of Wisconsin and ThriveDX
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success doesn't always feel like success when you are in the middle of succeeding
Steve Maxwell
Timeline
Certified Associate in Project Management (CAPM)
09-2022
OSHA 30 Certificate
08-2022
APCO Emergency Medical Dispatcher
08-2020
APCO Public Safety Telecommunicator
05-2020
Communications and Emergency Management Captain
Walworth County Sheriff's Office
01.2020 - Current
Civilian Response to Active Shooter
07-2019
Master of Science - Leadership And Business
Columbia Southern University
06.2019 - 05.2022
Firearms Instructor
03-2019
WI Recognized COMT
10-2018
Certified Emergency Management Professional Wisconsin Emergency Management
12-2017
WI Recognized COML
04-2017
Lieutenant Training and Planning
Walworth County Sheriff's Office
02.2016 - 01.2020
Police Officer
Village Of Williams Bay
11.2015 - 05.2020
Emergency Vehicle Operations Instructor
05-2014
ICS 100,200,300,400,700,800
01-2014
Hazardous Materials Operations
04-2011
Firefighter and EMT
Elkhorn Area Fire Department
11.2003 - 08.2013
Deputy Sheriff
Walworth County Sheriff's Office
02.2002 - 02.2016
Bachelor of Arts - Criminal Justice
Concordia University Wisconsin
09.1997 - 12.2000
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