Committed leader with a strong background in training and mentoring teams. Expertise in developing sales strategies and enhancing customer experiences through effective product demonstrations and education. Experienced education and retail professional with a strong background in leadership, customer education, and team training. Known for solving problems, improving operations, and supporting customers with clear communication and dependable service.
Overview
24
24
years of professional experience
Work History
Paint Sales Associate
Lowes Home Improvment
Abilene, Texas
05.2026 - Current
Assisted customers in selecting paint colors and finishes for home improvement projects.
Educated customers on proper painting techniques and tools for optimal results.
Operated paint mixing machines to create custom colors for customers.
Maintained product displays, ensuring a clean and organized paint section.
Collaborated with team members to restock shelves and manage inventory levels.
Participated in training sessions to improve product knowledge and sales skills.
Teacher
Abilene Independent School District
Abilene, Texas
08.2006 - 05.2026
Developed engaging lesson plans to enhance student learning experiences.
Facilitated classroom discussions to encourage student participation and critical thinking.
Implemented assessment strategies to evaluate student progress effectively.
Collaborated with staff to create a supportive learning environment for all students.
Integrated technology into lessons to promote interactive learning opportunities.
Communicated regularly with parents regarding student performance and classroom activities.
Mentored new teachers, providing guidance on best practices and classroom management techniques.
Managed student behavior in the classroom by establishing and enforcing rules and procedures.
Planned field trips to enrich students' educational experiences outside of the traditional classroom setting.
Met with administrators and department team members to work on curriculum planning and assessment methods.
Led grade-level team meetings to coordinate curriculum and instruction efforts.
Participated in development of STAAR assessments for 5th grade science in Austin.
Earned principal certification to enhance leadership skills in education.
Implemented Positive Behavioral Interventions and Supports (PBIS) across campus.
Oversaw campus safety measures and conducted regular safety audits.
Answered user inquiries to resolve computer software or hardware operation problems.
Developed training materials and procedures or trained users in proper use of hardware or software.
Head Cashier
Home Depot
ABILENE, TX
05.2004 - 05.2007
Supervised daily cash operations in a high-volume retail environment.
Managed cash register systems ensuring accurate transactions.
Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
Trained and mentored cashiers on customer service best practices.
Coached employees on best practices for handling customer complaints quickly and effectively.
Resolved customer inquiries and complaints effectively and efficiently.
Implemented loss prevention strategies to minimize shrinkage risks.
Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
Collaborated with management on improving checkout efficiency initiatives.
Trained new team members in cash register operation, stock procedures, and customer service.
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
Assistant Manager
Eckerd Drugs
Abilene, Texas
05.2002 - 05.2004
Assisted in managing daily store operations and team performance.
Coordinated staff schedules to optimize customer service coverage.
Trained new employees on store policies and customer interaction standards.
Monitored inventory levels and facilitated timely product restocking.
Resolved customer inquiries and complaints to improve overall satisfaction.
Implemented promotional displays to drive product visibility and sales.
Collaborated with management to develop team-building initiatives and training programs.
Monitored employee attendance records, timekeeping, and payroll information.