Todd Palmer
Assistant Manager
Schenectady,NY
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
16
16
years of professional experience
Work History
Assistant Manager
Stewart's Shops
Latham, New York
04.2012 - Current
- Manage daily store operations, including staff supervision and customer relations.
- Leverage scheduling software to align staffing with operational needs, ensuring efficiency and timely completion of team projects.
- Provide leadership and accountability to meet organizational goals and maintain high performance standards.
- Implement sales strategies and foster a collaborative workplace culture, resulting in revenue growth and stronger employee engagement.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Warehouse Associate
Sears
Albany, New York
10.2009 - 06.2013
- Oversaw warehouse inventory, ensuring accuracy and reducing discrepancies.
- Implemented safety protocols that contributed to a reduction in workplace incidents.
- Coordinated with cross-functional teams to streamline logistics and improve workflow efficiency.
- Consistently lifted materials weighing as much as 200 pounds.
Education
Bachelor's Degree - Interactive Media and Game Design
SUNY Polytechnic Institute
Utica, NY05.2024
Associate in Science - Game Programming
SUNY Schenectady Community College
Schenectady, NY12.2021
Skills
- Data interpretation
- Data analysis and visualization
- Excel proficiency
- Basic SQL proficiency
- Java programming
- C# programming
- C programming
- UML modeling
- Effective team leadership
- Conducting employee performance evaluations
- Cost reduction
- Staff scheduling management
Timeline
Assistant Manager
Stewart's Shops
04.2012 - Current
Warehouse Associate
Sears
10.2009 - 06.2013
Bachelor's Degree - Interactive Media and Game Design
SUNY Polytechnic Institute
Associate in Science - Game Programming
SUNY Schenectady Community College
Creative Output Award
Honored for outstanding creative achievement and sustained effort to expand and refine a professional-quality portfolio beyond program expectations.