Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic
Todd Peters

Todd Peters

West Simsbury,CT

Summary

With over 22 years of Regional Account Manager experience with Steel Technologies, I am adept at cultivating strategic client relationships and driving growth through effective contract negotiation and market analysis. Proven track record of consistently achieving sales targets while delivering exceptional customer service and support. Skilled in strategic planning and territory management, ensuring client satisfaction and business success.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Regional Account Manager

Steel Technologies
New England Region
09.2003 - Current
  • Managed key client relationships across multiple regions.
  • Developed strategic account plans for growth opportunities.
  • Negotiated contract terms and pricing with clients effectively.
  • Provided ongoing support and training to client personnel.
  • Resolved client issues promptly to maintain satisfaction levels.
  • Achieved sales targets and outcomes consistently by tenaciously pursuing new customers and sales opportunities.
  • Cultivated strategic client relationships to support business goals, growth strategies and profit drivers.
  • Resolved customer complaints regarding product quality, delivery timelines, or service issues.
  • Conducted weekly meetings with account representatives to review performance, address issues, and develop strategies for improvement.
  • Developed and implemented regional sales plans to increase market share for assigned accounts.
  • Developed relationships with key decision makers at target accounts to gain new business opportunities.

Inside Sales Account Representative

Steel Technologies
Louisville, KY
01.2001 - 09.2003
  • Managed client relationships through proactive communication and follow-up strategies.
  • Provided customer service and technical support to existing customers.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Credit & Claims Specialist

Steel Technologies
Louisville, KY
01.1997 - 01.2001
  • Collaborated with sales teams to address customer credit inquiries and concerns.
  • Conducted periodic assessments of existing customer credit limits and terms.
  • Communicated with clients to gather necessary information for claims processing.
  • Managed claim timelines to ensure timely processing and resolution.

Education

High School Diploma -

Louisville Male Traditional High School
Louisville, KY
01-1995

Some College (No Degree) - Business Management

University of Louisville
Louisville, KY

Skills

  • Account & colleague relationship development
  • Strategic planning
  • Contract negotiation
  • Sales forecasting
  • Market analysis
  • Industry expertise
  • Territory management
  • Time management
  • Professional demeanor

Certification

  • Dale Carnegie Professional Development Program
  • Miller Heiman Strategic Selling
  • The Habit of Selling Course

Affiliations

Dedicated husband and proud father of two sons who enjoys an active, family-centered lifestyle. I have a strong passion for golf and enjoy sporting events with family and friends. I enjoy traveling to new destinations & creating lasting memories with the people who mean the most to me.

References

References available upon request.

Timeline

Regional Account Manager

Steel Technologies
09.2003 - Current

Inside Sales Account Representative

Steel Technologies
01.2001 - 09.2003

Credit & Claims Specialist

Steel Technologies
01.1997 - 01.2001

High School Diploma -

Louisville Male Traditional High School

Some College (No Degree) - Business Management

University of Louisville

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