Results-driven Retail Supervisor with proven expertise in inventory management and sales enablement. Handles routine operations efficiently and addresses problems proactively. Highly experienced in fast-paced retail work and skilled at coordinating both customer-facing and back-end functions.
Overview
26
26
years of professional experience
Work History
Manager of Apparel and Accessories
Kohl’s Department Stores
09.2017 - Current
Directed all aspects of merchandise presentation consistent to corporate standards and directives
Support all sales directives by setting all collateral and presentations to drive sales growth
Worked closely with the executive team to train and develop associates on new and current standards
Effectively Use Company tools to plan, and communicate with store team and district
Lead the planning and placement of new brands or vendors (Ninewest, Scott Living, etc.)
Work directly with the District Manager to support the district visual needs through training and store blitz
Supported the district in the DVLs absence from (June 2020 –January 2021).
Worked closely with upper management to develop short-term and long-term goals for the store, aligning objectives with the company''s mission and vision.
Provided ongoing coaching and feedback to sales associates, fostering an environment conducive to learning and professional growth.
Collaborated with other department managers to create a cohesive in-store experience that maximized cross-selling opportunities between departments.
Entrepreneur, Owner
Surf City Dog Spaw LLC
07.2010 - 09.2017
Owned and managed a pet grooming business
Developed and Implemented the brand concept including: negotiating lease, contractor/build out, retail and equipment purchases
Focused on local vendors of pet related products to up sell to clients (handmade collars, dog treats)
Direct 3-5 employee’s daily ensuring quality grooming standards are met
Responsible for all payroll and HR documentation
Maintain client relationship (thank you notes, holiday cards, and sympathy)
Built a charitable giving program that directly supports schools and nonprofit organizations with in the community (gift baskets, gift certificates, direct sponsorship).
Senior Visual Manager
Bloomingdale’s Department Store
07.1998 - 06.2010
Senior Visual Manager of Lenox Square Mall ($36 million annual volume) leading a team of visual stylists
Worked directly with OVP/General Manager to ensure company core values (service, clientele, and loyalty) and the visual directives were met or exceeded
Directed visual and merchandise support staff on the set up of all in-store events to ensure proper implementation and timely execution
Developed relationships with vendors (Such as, Estee Lauder Brands, BCBG Max Azria, Marc Jacobs, Michael Kors) to drive volume and support enhancements for the brand
Drove sales with trend driven mannequin styling and lifestyle presentations throughout the 288,000 sq ft facility
Maintained a visual budget ($16,000 annually) that supported brand and enhancements to the store
Directed with the Merchandise Manager to train and develop his 15 person merchandising teams on proper product placement and presentation standards
Worked directly with the PR Manager on in-store and off-site events for set up to maintain the brand image resulting in additional $5,000 to $25,000 in sales per event for the store and repeat business
Collaborated with the HR Manager for partnership during counseling sessions and review periods
Participated in 8 new store openings, remodels, and seasonal protypes