Summary
Overview
Work History
Education
Skills
Timeline
Generic

Todd Robertson

Grand Rapids,MI

Summary

Experienced with coordinating and supervising installation projects to ensure seamless execution. Utilizes team management and logistical planning to achieve project goals efficiently. Track record of maintaining high standards of quality and safety while adapting to evolving project requirements.

Professional foreman with solid background in installation projects. Proven ability to manage teams, adapt to changing needs, and deliver high-quality results. Skilled in project coordination, problem-solving, and maintaining safety standards. Reliable and results-driven, consistently fosters collaboration and ensures successful project completion.

Professional with extensive experience in installation management, prepared to lead projects and teams to success. Consistently demonstrates strong focus on collaboration and achieving results, ensuring reliable and adaptable performance to meet changing needs. Proficient in project coordination, team leadership, and logistical management with reputation for dependability and adaptability.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

26
26
years of professional experience

Work History

Lead Installation Foreman

Custer Office
12.2017 - Current
  • Provided exceptional customer service, addressing concerns and resolving issues promptly to ensure satisfaction.
  • Enhanced client satisfaction through proactive communication updates on the status of ongoing projects or potential obstacles encountered during installations.
  • Contributed significantly towards company growth by consistently delivering high-quality results that exceeded client expectations.
  • Adhered strictly to local building codes as well as industry best practices during all stages of installations.
  • Streamlined communication between departments to facilitate efficient information exchange for project success.
  • Ensured timely completion of projects by coordinating schedules and resources effectively.
  • Monitored progress against project timelines, adjusting plans accordingly to maintain deadlines while upholding quality standards.
  • Conducted site visits for accurate planning and preparation prior to job commencement.
  • Evaluated team performance regularly; provided constructive feedback aimed at improving skills within the workforce.
  • Managed teams of installers for optimal productivity and streamlined workflows.
  • Mentored new team members with hands-on training in installation techniques and safety protocols.
  • Increased project efficiency by implementing effective installation procedures and processes.
  • Utilized proper tools and materials to adhere to safety guidelines.
  • Reviewed and studied blueprints to double-check installation and implementation project requirements.
  • Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.

Project Manager

Custer Office
09.2016 - 12.2017
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Identified plans and resources required to meet project goals and objectives.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
  • Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.
  • Maintained open communication by presenting regular updates on project status to customers.

Architectural Products Installer

Custer Office
09.2014 - 09.2017
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new residential and business construction sites.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Collaborated with team members to ensure smooth workflow and successful project completion.
  • Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
  • Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
  • Ensured high-quality results by consistently following manufacturer specifications during installations.
  • Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
  • Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
  • Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
  • Delivered training sessions to new hires, significantly improving their installation efficiency and safety awareness.
  • Reduced installation times through meticulous planning and execution, enhancing customer satisfaction.
  • Facilitated smoother installations, organizing tools and materials in advance.
  • Improved team productivity with introduction of streamlined installation processes.
  • Achieved high levels of client satisfaction, carefully tailoring installation solutions to individual needs.
  • Enhanced team morale and collaboration, leading by example and encouraging open communication during projects.

Lead Carpenter/Home Remodeler

Robertson Construction
01.2005 - 09.2014
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Led garages, residential homes, and addition projects to completion.
  • Conducted thorough final inspections of completed projects to assure adherence to specifications and industry standards.
  • Enhanced team productivity by implementing efficient project management strategies and prioritizing tasks.
  • Optimized workflow by assigning tasks based on individual skills, ultimately enhancing overall team performance.
  • Earned a reputation for exceptional craftsmanship by consistently exceeding client expectations in both design and functionality aspects of projects.
  • Developed strong relationships with clients, leading to repeat business and referrals from satisfied customers.
  • Planned and executed work with proper tools and materials to maximize productivity.
  • Resolved issues as they arose during projects, utilizing critical thinking skills and effective problem-solving techniques for quick resolutions.
  • Increased client satisfaction through consistent delivery of high-quality workmanship and attention to detail.
  • Maintained clean work sites, minimizing disruptions to surrounding areas during construction projects.
  • Delivered custom-built solutions tailored to client needs by leveraging advanced carpentry skills in various construction techniques.
  • Managed subcontractors effectively, ensuring timely completion of assignments while maintaining high-quality workmanship throughout each project phase.
  • Demonstrated close attention to detail to verify quality and accuracy of work.
  • Read and interpreted blueprints to follow specifications of projects.
  • Collaborated with other construction workers to coordinate projects and streamline process.
  • Assembled and installed furniture and cabinetry.
  • Shaped or cut materials to specified measurements using hand tools, machines and power saws.
  • Streamlined project timelines by effectively managing subcontractors, ensuring timely completion of tasks.
  • Improved project outcomes with thorough pre-construction consultations, understanding client needs and setting clear expectations.

Project Manager/Warranty Specialist

Town and Country Cedar Homes
01.1999 - 01.2005
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

Archaeology/ Anthropolgy

Western Michigan University
Kalamazoo, MI

Sociology

Kalamazoo Valley Community College
Kalamazoo, MI

Photography

Lansing Community College
Lansing, MI

High School Diploma -

East Grand Rapids HS
06.1988

Skills

  • 15 years experience with all Steelcase architectural wall systems VIA, Glass Selections, Lite Scale, Privacy Wall and Everwall installation experience
  • Knowledge and extensive installation experience with Answer, Kick, Flex, Bivi, etc

Timeline

Lead Installation Foreman

Custer Office
12.2017 - Current

Project Manager

Custer Office
09.2016 - 12.2017

Architectural Products Installer

Custer Office
09.2014 - 09.2017

Lead Carpenter/Home Remodeler

Robertson Construction
01.2005 - 09.2014

Project Manager/Warranty Specialist

Town and Country Cedar Homes
01.1999 - 01.2005

Archaeology/ Anthropolgy

Western Michigan University

Sociology

Kalamazoo Valley Community College

Photography

Lansing Community College

High School Diploma -

East Grand Rapids HS
Todd Robertson