Summary
Overview
Work History
Education
Skills
Timeline
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Todd Robillard

Sarasota

Summary

Proactive and results-driven, I excelled as a Sales Associate at Banana Republic, enhancing customer loyalty through exceptional service and problem-solving skills. Mastered multitasking in high-stress environments, significantly improving the shopping experience. Skilled in customer service and teamwork, I consistently met financial accuracy targets, fostering repeat business and positive customer relationships.

Overview

26
26
years of professional experience

Work History

Sales Associate

Banana Republic
08.1999 - 02.2025

Sarasota

  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.

Education

SUNY At Cobleskill
Cobleskill, NY

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving

Timeline

Sales Associate

Banana Republic
08.1999 - 02.2025

SUNY At Cobleskill
Todd Robillard