Todd Robinson

Quality Assurance Manager/QA Consultant/Senior QA Engineer

Turner Broadcasting/Warner Media/Warner Brothers Discovery

02.2000 - 03.2022

Managed a group of 5 offshore QA resources and 5 on-site employees
Plan work assignments and resource availability
Provide direction and oversea all work efforts related to QA
Have 1 on 1’s to discuss career growth and goals
Remove roadblocks
Analyze functional requirements, translate them into test cases, and prepare detailed test plans
Coordinate and participate in peer reviews
Revise plans as necessary and inform the project team of the changes
Execute the test plan, which includes application, system, and stress testing, by following the steps in the test cases, navigating through the application, and recording defects
Work with project team and customers to understand customer requirements and facilitate user acceptance testing with customers
Establish appropriate hardware and software environments for testing
Participated in UAT’s sessions with the customers
Work with the configuration management team to provide version control and migration of code for custom and packaged software, analyze data structure and user friendliness of applications and advise management and project team of discrepancies
Perform regression testing for defects found during initial testing
Apply automated testing methodologies as appropriate
Perform post-implementation testing of production issues as required
Facilitate migration meetings with project teams to review the completed QA entry criteria list, validate version, security, etc., to assess readiness for initiation of test
Define the QA task for project plans and prepare a QA test strategy document
Develop the final test execution report, using existing template(s) and communicate to the project team
Test changes on different computer platforms such as Windows 10 and Mac’s
Advised project team of interrelationships that must be considered for running on each platform before software could be released
Use TestRail test management systems test planning and execution for all projects currently supported
Use Quick Test Pro to run and update automated testing on .Net applications
Used both Water fall and Agile methodologies
Participated in mentoring QA Analyst on process and personal growth
Managed resources allocation
Oversaw, Test creation, Test Strategies, and managed the overview of the entire QA process
Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
Create detailed, comprehensive, and well-structured test plans and test cases using TestRail test management system
Estimate, prioritize, plan and coordinate testing activities
Identify, record, document thoroughly and track bugs
Perform thorough regression testing when bugs are resolved
Develop and apply testing processes for new and existing products to meet client needs
Liaise with internal teams (e.g
Developers, product managers, and users) to identify system requirements
Test system modifications to prepare for implementation
Develop testing programs that address areas such as database impacts, software scenarios, or usability
Document software defects, using a bug tracking system, and report the defects to software developers
Identify, analyze and document problems with program function, output, online screen or content
Monitor bug resolution efforts and track successes
Plan test schedules and strategies in accordance with project scope or delivery dates
Enhanced product quality by implementing comprehensive QA processes and procedures.
Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
Mentored junior staff members in best practices for quality management, contributing to overall team growth and development.
Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
Established and tracked quality department goals and objectives.
Tracked quality issues with external customers, suppliers, and internal plant operations.
Performed root cause analysis to identify and resolve quality issues and defects.
Conducted risk assessments to identify and mitigate potential quality issues.
Reduced defects in products by conducting thorough inspections and identifying areas for improvement.
Created and maintained quality management systems to align with industry standards.
Determined quality department standards, practices, and procedures.
Evaluated new technologies and methodologies for potential implementation within the organization''s quality assurance program, staying ahead of industry trends.
Monitored staff organization and suggested improvements to daily functionality.
Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
Collaborated with cross-functional teams to identify root causes of product issues, leading to timely resolutions and continuous improvements.
Reported production malfunctions to managers and production supervisors.
Led cross-functional teams to identify and resolve quality issues, fostering culture of continuous improvement.
Collaborated with product development teams to integrate quality assurance principles early in design phase.
Enhanced team productivity and morale by establishing clear goals and recognizing achievements.
Developed and implemented quality assurance dashboard, providing real-time visibility into quality metrics.
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Skilled at working independently and collaboratively in a team environment.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Reported problems and concerns to management.
Performed tests and inspections to conform to established standards.
Reviewed production processes and identified potential quality issues.
Collaborated with cross-functional teams to develop and implement targeted solutions for identified quality issues, ensuring continuous improvement.

Summary

Overview

Work History

Quality Assurance Manager/QA Consultant/Senior QA Engineer

Sr. Quality Engineer

Sr. System Analyst

Education

Computer Information Systems -

Business -

High School Diploma -

Certificate of Completion - Accounting I and Computer Programming

Skills

Timeline

Quality Assurance Manager/QA Consultant/Senior QA Engineer

Sr. Quality Engineer

Sr. System Analyst

Business -

High School Diploma -

Certificate of Completion - Accounting I and Computer Programming

Computer Information Systems -

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