Todd Sharlow
Utica
Summary
Experienced warehouse and operations professional with a track record of leading and inspiring teams to achieve optimal performance. Skilled in inventory management and order fulfillment, prioritizing efficiency and accuracy. Recognized for fostering team collaboration and thriving in dynamic work environments. Leveraging strong problem-solving and communication skills to drive impactful results.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Site Purchaser
Semikron-Danfoss
05.2025 - Current
- Managed inventory levels, ensuring stock availability and organization on sales floor.
- Collaborated with team members to optimize workflow during peak periods, improving service speed.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Warehouse Logistics Supervisor
Semikron-Danfoss
05.2025 - Current
- Supervised daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
- Implemented inventory management systems, improving accuracy in stock levels and reducing discrepancies.
- Trained and mentored staff on best practices in logistics and material handling procedures.
- Coordinated shipping and receiving processes, optimizing delivery schedules for maximum efficiency.
- Led cross-functional teams in executing logistics projects, enhancing collaboration across departments.
- Increased productivity and efficiency, initiating cross-functional team collaboration among warehouse departments.
Material Handler Team Lead
Semikron-Danfoss
11.2023 - 05.2025
- Maintained a clean, organized work environment, promoting employee satisfaction and operational efficiency.
- Streamlined communication channels within the team, enabling quick resolution of issues and facilitating a more cohesive work environment.
- Strengthened cross-functional collaboration by working closely with other departments to fulfill orders accurately and efficiently.
- Increased accuracy of inventory counts through thorough investigation, resulting in reduced discrepancies and improved stock control.
- Organized and led team meetings to discuss progress, reinforce company values, and address any concerns or areas needing improvement.
- Mentored new hires on best practices in logistics operations, fostering an environment conducive to professional growth and development.
- Implemented continuous improvement initiatives to identify areas for process enhancement, leading to increased overall performance.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
Customer Service Representative
Community Bank N.A.
04.2022 - 09.2022
- Worked with programs such as Banco and Xperience
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Ensured satisfaction of customer needs, answering an average of 85 calls per work shift.
Shipping Supervisor
APC Paper Co.
05.2018 - 04.2021
- Inspected loading operations for improvements in efficiency and safety.
- Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
- Worked closely with customer service representatives to address client inquiries or concerns regarding their orders promptly.
- Managed a team of shipping personnel, fostering a productive work environment and promoting teamwork.
- Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
Education
Communications -
Norwich University
Northfield, VT, US10-2011
Skills
- Order Fulfillment
- Work Environment Maintenance
- Warehouse Safety
- Inventory Management
- Stock Organization
- Load Planning
- Supplier relationship management
- Strategic sourcing
- Supply chain optimization
Accomplishments
Completion of 'Leadership Academy' through Semikron-Danfoss.
Certification
- OSHA 10
- Forklift Certification
Timeline
Site Purchaser
Semikron-Danfoss
05.2025 - Current
Warehouse Logistics Supervisor
Semikron-Danfoss
05.2025 - Current
Material Handler Team Lead
Semikron-Danfoss
11.2023 - 05.2025
Customer Service Representative
Community Bank N.A.
04.2022 - 09.2022
Shipping Supervisor
APC Paper Co.
05.2018 - 04.2021
Communications -
Norwich University
Completion of Leadership Academy through Semikron-Danfoss
Completed a comprehensive 10-month advanced leadership training curriculum.