Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
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TODD SIBLEY

Bremen,GA

Summary

Highly engaged and analytical sales and management professional with a BS in Business Administration, seeking to enhance profitability and reach by leveraging my experience, knowledge, and education, and providing world-class service to clients and teammates. Over 25-year seasoned Business Manager experienced in sales and management in the B2C, B2B, and nonprofit sectors, customer service, personnel management, and training a top-notch sales team. Well versed in financial and tax concepts, reporting, and analysis. Tech savvy, proficient in Microsoft Office Suite. Fast learner and self-starter. Specialties include consultative sales, world-class customer service, relationship building, Peachtree Accounting/QuickBooks, financial/cost/ROI analysis. High priority on customer satisfaction. Quick to absorb and comprehend new products and lines. Talented in team management, building, and leadership with emphasis on team synergy, growing customer base, and increasing profitability. Adept in the areas of inventory management, purchasing, logistics, and vendor relations. Experienced in presenting to large groups, as well as conducting business and board meetings.

Overview

35
35
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

STORE MANAGER

Men's Wearhouse
Douglasville, GA
09.2010 - Current
  • Excellence in customer service, exceed goals in sales (both quantitative and qualitative) and expectations in compliance, responsible for retail location inventory, minimizing shrink (lowest in the industry) and general building security, manage 10 to 12 person sales and support staff across functions and departments, manage tailor shop work flow, recruit, interview and hire staff as needed
  • Educate potential applicants about organizational facilities, benefits packages, pay rates, career opportunities
  • Led a successful sales team
  • Perform evaluations, corrective measures, and job termination as needed
  • Promote career opportunities
  • Troubleshoot and problem solve issues related to inventory, staffing, and daily operations
  • Process point of sale transactions with cash and multiple forms of payment, handle financial operations for the location
  • Clientele with customers to build relationships and encourage repeat business
  • Awards won for sales goals met before anyone else in B2C environment
  • Used software tools including: Oracle, MS Office, etc
  • Monitored sales floor to ensure customer satisfaction
  • Mentored staff and helped them handle difficult sales
  • Assigns duties to workers
  • Met sales goals
  • Assisted and educated clients.

OWNER

Sibley Enterprises, LLC (d/b/a RO Pro)
Bremen, GA
08.2008 - Current
  • Owner and operator of B2B national supplier of the widest assortments and varieties of repair order racks and work order racks in the industry, both standard and custom
  • We also supply a variety of custom automotive forms, custom disposable paper floor mats, and printing systems for static cling service reminders
  • Customer service, order and payment processing, payables and receivables, vendor relations, tax filings, website design and maintenance
  • Manage day-to-day business operations
  • Recommend products to customers based on customer needs and interests
  • Estimate or quote prices, delivery dates
  • Prepare drawings, estimates
  • Understand product innovations in design and manufacturing
  • Keep up to date on competitors' products, prices
  • Develop marketing strategies and campaigns
  • Integrate and sell new products
  • Demonstrate excellent communication skills including telephone proficiency
  • Direct pricing and sales activities
  • Review sales reports and financial statements
  • Develop effective internal procedures
  • Maintain smooth daily operations
  • Select goods and services to be offered
  • Set prices and credit terms
  • Interact directly and productively with vendors and customers
  • Select and procure goods for resale

CHIEF OPERATIONS OFFICER

Military And Multi-Tech Consulting Solutions
Villa Rica, GA
01.2020 - 09.2021
  • Second in command and report directly to the chief executive officer (CEO) in a growing technology, human resource and biometric consulting firm
  • Drove operational direction, administrative and cost efficiency and coordination of security program initiatives on behalf of clients.
  • Collaborated with the CEO in setting and driving organizational vision, operational strategy, and hiring needs
  • Translated strategy into actionable goals for performance and growth helping to implement organization-wide goal setting, performance management, and annual operating planning
  • Analyzed internal operations and identify opportunities for process enhancement and continual improvement
  • Aligned business strategies with short- and long-term objectives, developed in tandem with the CEO
  • Directly oversaw operations, HR, and accounting, and partnered with the CEO to budget for sufficient investment capital to achieve growth targets over the near term
  • Maintained and built trusted relationships with key customers, clients, partners, and stakeholders
  • Formed, administered and managed internal and external contracts
  • Adhered to company, federal, state, and local business requirements, enforcing compliance and taking action when necessary

OFFICE MANAGER

Metro Atlanta Serenity House
Cumming, GA
09.2008 - 05.2010
  • Managed all office and administrative operations for this non-profit
  • Provided world-class customer service to clients
  • Successfully upgraded accounting to Quickbooks
  • Accurately handled all accounts receivable and accounts payable, HR management, payroll management (ADP and internal), hiring process, benefits administration, CRM (ACT!), balanced books, financial reporting, created annual budget, reconciled expense accounts, designed, produced and distributed marketing material, administered direct mail campaigns, coordinated fund raising programs, planned and scheduled meetings and activities, took meeting minutes, planned and coordinated training, handled filing and document security
  • Provided administrative support to management staff
  • Reported directly to the Executive Director of the organization.

VICE PRESIDENT OF SALES

CAR CARE PRODUCTS, INC
Atlanta, GA
03.2003 - 08.2008
  • My formal title was Vice President of Sales, but in a small family business in the automotive aftermarket industry, at one time or another, I managed all aspects of the business
  • Regular activities included, but were not limited to B2B inside and outside sales to automotive dealership service departments and truck and auto repair and service shops of all types, payables and receivables, collections, inventory control and management, payroll, logistics/shipping/receiving, use of Peachtree accounting software, website design and management, marketing/advertising, purchase order processing, sales and use and payroll tax filings and payments, new product development, purchasing, supplier acquisition, vendor relations, and general office tasks such as filing/record keeping
  • Grew product offerings and launched e-commerce website
  • During my tenure here, I performed everything that it takes to run a small business.

Education

BBA - Business/Finance

Georgia State University
Atlanta, GA
08.2005 - 05.2007

Associate of Arts - Business Administration

Georgia Perimeter College
Decatur, GA
03.2002 - 03.2005

Skills

Relationship building and management

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Software

Accounting Software

Microsoft Office Suite

Interests

Music, nature, photography, family

Timeline

CHIEF OPERATIONS OFFICER

Military And Multi-Tech Consulting Solutions
01.2020 - 09.2021

STORE MANAGER

Men's Wearhouse
09.2010 - Current

OFFICE MANAGER

Metro Atlanta Serenity House
09.2008 - 05.2010

OWNER

Sibley Enterprises, LLC (d/b/a RO Pro)
08.2008 - Current

BBA - Business/Finance

Georgia State University
08.2005 - 05.2007

VICE PRESIDENT OF SALES

CAR CARE PRODUCTS, INC
03.2003 - 08.2008

Associate of Arts - Business Administration

Georgia Perimeter College
03.2002 - 03.2005

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TODD SIBLEY