Summary
Work History
Education
Skills
Timeline
Generic

Todd Smith

Pensacola Beach

Summary

Dynamic and detail-oriented professional with a background in the hospitality industry, including experience at Genevieve Herrera. Proven ability in meal preparation and food safety, consistently enhancing customer satisfaction through exceptional service and quality control. Strong multitasking and relationship-building skills drive repeat business and foster positive client experiences.

Work History

Cook

Genevieve Herrera
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Communicated closely with servers to fully understand special orders for customers.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Streamlined kitchen operations with effective communication and collaboration among team members.

Massage Therapist

Self Employed Web
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
  • Provided clear, concise instructions to clients to prepare for massage services.
  • Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
  • Researched new techniques to stay up to date with trends and developments in massage therapy industry.
  • Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
  • Evaluated client conditions to recommend appropriate massage therapy methods.
  • Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
  • Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Addressed specific client concerns through targeted therapeutic massage interventions.
  • Expanded clientele by offering specialized treatments such as deep tissue, sports, and prenatal massages.
  • Maintained accurate client records for effective treatment planning and progress tracking.
  • Performed detailed assessments to identify areas of tension or discomfort, leading to more effective treatments.
  • Boosted repeat business through outstanding customer service and personalized massage experiences.
  • Expanded knowledge of various modalities through continuing education courses, enhancing skillset as a therapist.
  • Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
  • Received consistent positive feedback from clients after implementing new stretching techniques into massage sessions.

Car Detailer

Carlos Hernandez
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Communicated closely with servers to fully understand special orders for customers.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Streamlined kitchen operations with effective communication and collaboration among team members.

Education

Associate In Massage Therapy - Therapist

Heritage Therapeutic School
Wheat Ridge, CO
06.2012

Skills

  • Food safety
  • Meal preparation
  • Anatomy knowledge
  • Client assessment
  • Customer service
  • Time management
  • Relationship building
  • Quality control
  • Attention to detail
  • Problem resolution
  • Team collaboration
  • Cooking
  • Food handling
  • Cleaning and organization
  • Food preparation
  • Multitasking and organization
  • Kitchen organization
  • Frying
  • Strong attention to safe food handling procedures
  • Cooking techniques
  • Sanitation
  • Hospitality and service industry background
  • Grilling
  • Contamination prevention
  • Food plating and presentation

Timeline

Cook

Genevieve Herrera

Massage Therapist

Self Employed Web

Car Detailer

Carlos Hernandez

Associate In Massage Therapy - Therapist

Heritage Therapeutic School
Todd Smith