Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Todd Smith

Deming

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Director of Quality

Fiesta Canning
04.2023 - 02.2025
  • Streamlined internal audit procedures by developing standardized templates for reporting findings efficiently and consistently.
  • Championed lean manufacturing initiatives, driving waste reduction efforts and increasing operational efficiency across the organization.
  • Enhanced customer complaint resolution processes, expediting response times and boosting overall satisfaction scores.
  • Led a cross-functional team to develop and execute comprehensive quality assurance plans for products and services.
  • Conducted root cause analysis for product defects and implemented corrective actions, resulting in reduced return rates and increased customer satisfaction.
  • Collaborated with suppliers to enhance their understanding of our quality requirements, fostering strong relationships built on trust and transparency.
  • Improved overall product quality by implementing robust testing methodologies and streamlining process improvements.
  • Directed risk assessment activities during product development phases to prevent potential issues from escalating into costly recalls or lawsuits later down the line.
  • Drove root cause analysis investigations for customer complaints, implementing corrective actions that reduced recurrence rates and improved client retention.
  • Implemented a robust supplier management program, ensuring alignment with company goals while mitigating supply chain risks.
  • Built strong partnerships with key stakeholders, enabling increased collaboration on problem-solving efforts and overall process improvements.
  • Directed quality assurance teams, shortened validation turnaround times and reduced customer complaints.
  • Managed external audits, maintaining compliance with industry regulations and achieving certification renewals without interruptions.
  • Established and tracked quality department goals and objectives.
  • Monitored staff organization and suggested improvements to daily functionality.
  • Tracked quality issues with external customers, suppliers, and internal plant operations.
  • Determined quality department standards, practices, and procedures.
  • Applied coaching techniques and tools to support managers and team members in improving performance.
  • Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
  • Inspected products and worker progress throughout production.
  • Implemented new quality assurance and customer service standards.

Production Manager

LesCombes Winery
08.2023 - 11.2023
  • Resolved issues quickly to maintain productivity goals.
  • Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
  • Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
  • Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
  • Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
  • Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
  • Reviewed maintenance and repair problems to determine appropriate action for resolution.

Plant QA Manager

OFI
01.2022 - 08.2023
  • Increased customer satisfaction with products by ensuring consistent quality across all platforms and devices.
  • Streamlined bug reporting process, expediting resolution times for critical issues.
  • Optimized test case coverage by identifying gaps in existing test plans and devising new strategies for comprehensive testing.
  • Promoted continuous learning within the QA department through regular workshops and trainings focused on evolving industry best practices.
  • Implemented risk-based testing strategies that prioritized high-risk scenarios, enabling efficient use of resources during tight deadlines.
  • Managed cross-functional teams to ensure seamless coordination between QA, development, and support departments.
  • Conducted root cause analysis on recurring defects, implementing corrective measures to prevent future occurrences.
  • Collaborated with stakeholders to establish key performance indicators for the QA team, driving continuous improvement efforts throughout the organization.
  • Established a culture of collaboration within the QA department, fostering open communication channels among team members.
  • Oversaw vendor relationships to ensure adherence to quality standards during outsourced projects or collaborations.
  • Performed root cause analysis to identify and resolve quality issues and defects.
  • Monitored staff organization and suggested improvements to daily functionality.
  • Inspected products and worker progress throughout production.
  • Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
  • Collaborated with cross-functional teams to develop and implement process and system improvements.
  • Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
  • Investigated customer complaints and performed corrective actions to resolve quality issues.
  • Conducted risk assessments to identify and mitigate potential quality issues.
  • Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
  • Tracked quality issues with external customers, suppliers, and internal plant operations.

QA Manager

J Rettenmaier USA
10.2015 - 01.2022
  • Increased customer satisfaction with products by ensuring consistent quality across all platforms and devices.
  • Streamlined bug reporting process, expediting resolution times for critical issues.
  • Optimized test case coverage by identifying gaps in existing test plans and devising new strategies for comprehensive testing.
  • Promoted continuous learning within the QA department through regular workshops and trainings focused on evolving industry best practices.
  • Managed cross-functional teams to ensure seamless coordination between QA, development, and support departments.
  • Conducted root cause analysis on recurring defects, implementing corrective measures to prevent future occurrences.
  • Collaborated with stakeholders to establish key performance indicators for the QA team, driving continuous improvement efforts throughout the organization.
  • Improved overall efficiency of the QA department through strategic planning and resource allocation.
  • Established a culture of collaboration within the QA department, fostering open communication channels among team members.
  • Reduced software defects by closely monitoring QA processes and providing timely feedback to the development team.
  • Oversaw vendor relationships to ensure adherence to quality standards during outsourced projects or collaborations.
  • Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.

Microbiology Manager

Coca-Cola
05.2013 - 10.2015
  • Reviewed and updated standard operating procedures regularly to reflect the latest industry best practices and regulatory requirements.
  • Oversaw daily operations of the microbiology department, effectively delegating tasks among team members based on priorities and workload demands.
  • Provided comprehensive technical support to other departments as needed, facilitating seamless interdepartmental collaboration on projects involving microbiological aspects.
  • Enhanced laboratory efficiency by streamlining workflow processes and implementing new procedures.
  • Increased accuracy in test results by introducing advanced analytical tools and methodologies into the lab''s testing process framework.
  • Played a pivotal role in achieving regulatory compliance during audits through thorough documentation practices and adherence to guidelines.
  • Spearheaded continuous improvement initiatives that led to increased efficiency and reduced turnaround times for sample processing within the lab setting.
  • Established strong relationships with vendors, negotiating favorable contracts for procurement of lab supplies while maintaining high-quality standards.

Quality Engineer / WH Manager

Daisy Brand Sour Cream
05.2008 - 07.2013
  • Developed inspection plans based on design specifications, ensuring all critical dimensions and performance criteria were verified throughout the manufacturing process.
  • Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
  • Performed quality inspections and drafted reports to detail non-conforming material issues.
  • Contributed to root cause analysis to determine core reason for failures and errors.
  • Implemented process improvements based on Lean Six Sigma methodologies, resulting in reduced waste and increased efficiency.
  • Enhanced product quality by implementing rigorous inspection procedures and conducting thorough root cause analysis.
  • Facilitated training sessions for team members on quality management principles and best practices, enhancing overall competency levels within the department.
  • Streamlined internal communication, fostering cross-functional collaboration between engineering, manufacturing, and quality teams.
  • Collaborated with external auditors during annual reviews, ensuring a seamless audit process with minimal findings or discrepancies noted.
  • Fostered culture of continuous improvement, encouraging innovative solutions to quality challenges.
  • Trained and mentored junior engineers, providing guidance and direction.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Accomplished multiple tasks within established timeframes.
  • Created detailed reports on engineering activities and findings.
  • As WH Manager - performed detailed inventory reports weekly and reported findings to Upper Management.
  • As WH Manager - Ran product cooling equipment and manager all employees in the Warehouse

Education

Bachelor of Arts - Biology

Sterling College
Sterling, KS
05-1994

Skills

  • Quality risk assessment
  • Quality assurance techniques
  • Corrective and preventive actions
  • Six sigma methodologies
  • Corrective action planning
  • Teamwork and collaboration
  • Problem-solving
  • Effective multitasking
  • Excellent communication
  • Critical thinking
  • Team collaboration
  • Relationship building
  • Complex Problem-solving

Certification


  • SQF Practitioner
  • HACCP Certified

Timeline

Production Manager

LesCombes Winery
08.2023 - 11.2023

Director of Quality

Fiesta Canning
04.2023 - 02.2025

Plant QA Manager

OFI
01.2022 - 08.2023

QA Manager

J Rettenmaier USA
10.2015 - 01.2022

Microbiology Manager

Coca-Cola
05.2013 - 10.2015

Quality Engineer / WH Manager

Daisy Brand Sour Cream
05.2008 - 07.2013

Bachelor of Arts - Biology

Sterling College

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