Summary
Overview
Work History
Education
Skills
references
Timeline
AssistantManager

TODD STEELE

Rio Rancho,New Mexico

Summary

Individual with seven years of experience in retail management, banking and finance, and
customer service seeking permanent position with opportunities for career advancement.
My resume illustrates progressive growth from entry level status to assistant management
level positions with talents in customer service, strategic planning, inventory management,
cash handling, floor merchandising, recruitment and retention, and employee performance
evaluations.

Overview

10
10
years of professional experience

Work History

Assistant Manager

Walmart
Rio Rancho, NM
10.2016 - Current
  • Coached the team on effective up-selling and cross-selling methods.
  • Maintained an exceptionally clean, customer-friendly and well-run consumables departments.
  • Recruited, interviewed and hired individuals which would add value to the team while bringing a wealth of experience.
  • Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
  • Recognized problem areas and effectively reduced errors to increase profit margins.
  • Completed all daily tasks and special assignments with an efficient and quality-driven approach.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Communicated clear expectations and goals to each team member.
  • Assigned work to team members based on company needs, personal strengths and job knowledge.
  • Oversaw and coordinated the stocking team to ensure the 4,000-6,000 piece trucks would be stocked as efficiently as possible.
  • Managed vendor selection and relations to guarantee best pricing and on-time deliveries.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
  • Ensured Frozen, Diary, and Dry Grocery was stocked and maintained for customers availability.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Monitored employee performance and developed improvement plans.
  • Communicated with managers of other departments to maintain transparency.

Assistant Store Manager

Dollar General Corp
Las Vegas, NV
07.2016 - 10.2018
  • Immediately addressed problems with customers to promote quick and successful resolution.
  • Coached the team on effective up-selling and cross-selling methods.
  • Managed the scheduling for store shifts so that there was proper staffing at all times.
  • Supervised and directed all merchandise and shipment processing.
  • Actively pursued personal learning and development opportunities.
  • Trained 6 new sales associates each quarter.
  • Submitted orders for new inventory.
  • Designed improvement plans.
  • Oversaw Department Managers
  • Reported directly to the Store Manager
  • Worked with the management team to implement the proper division of responsibilities.
  • Assisted the store manager
  • Coordinated with the store manager in planning and delegating daily work task and schedules to associates.

Food Manager

Dollar General Corp
Las Vegas, NV
09.2014 - 07.2016
  • Oversaw large sum cash drops, filing incident reports, and ensuring policies/guidelines were adhered to by employees.
  • Ensured customer complaints were resolved quickly and efficiently 
  • Introduced sales and marketing strategies through creative merchandising that contributed to revenue growth. 
  • Ordered and managed inventory for grocery department.
  • Managed vendors to ensure inventory levels met the needs of the store and credits were issued for out dated product. 
  • Handled resets according to schedule, including adding new merchandise, and deleting discontinued merchandise. 
  • Oversaw entire store operations from opening to closing processes including reconciling daily store transactions and preparing bank deposits.
  • Interviewed, hired, and trained new employees. 
  • Maintained compliance with all health code standards.
  • Purchased new inventory according to expected regular and holiday demand.
  • Completed cycle counts and monthly inventory.

Sales Associate

Dollar General
Chickasha, OK
05.2014 - 09.2014
  • Prepared merchandise for sales floor.
  • Answered questions regarding the store and its merchandise.
  • Stocked shelves and supplies and organized displays.
  • Performed sales transactions in a timely fashion.

Education

High School Diploma -

Santaluces Community High School
Lantana, FL
05.2014

Skills

  • Retail Industry Knowledge
  • Leadership
  • Retail Management
  • Inventory Management
  • Operations management
  • Teamwork
  • Results driven
  • Vendor management
  • Goals and performance
  • Merchandising and display
  • Mentoring and coaching
  • Oral and written communication
  • Staff management
  • Strategic planning
  • Creative merchandising
  • Logistics management

references

  • Angelo vigil-+1 (505) 595-9007
  • Jacob Reyes-‭702-682-0260‬
  • Dalton Scragg- 561-346-9333‬
  • Andrea Barrett- 385-208-9420
  • Amy Denesha -(505) 506-0246


Timeline

Assistant Manager

Walmart
10.2016 - Current

Assistant Store Manager

Dollar General Corp
07.2016 - 10.2018

Food Manager

Dollar General Corp
09.2014 - 07.2016

Sales Associate

Dollar General
05.2014 - 09.2014

High School Diploma -

Santaluces Community High School

Similar Profiles

CREATE PROFILE
TODD STEELE