Todd Terlizzi
Canfield,OH
Summary
Demonstrated background as Field Supervisor with experience in overseeing daily operations, ensuring adherence to safety protocols, and leading teams. Strengths lie in effective communication, problem-solving abilities, time management skills and leadership qualities. Significant contributions include developing team efficiency and implementing operational improvements.
Overview
20
20
years of professional experience
Work History
Security Installation Technician/ Field Supervisor
Guardian Protection Services
Bedford, Ohio
04.2017 - Current
- Programmed alarm systems to meet specific security needs of customers.
- Performed maintenance checks and troubleshooting on existing CCTV and alarm systems.
- Installed and configured CCTV cameras, DVRs, and NVRs to customers' requirements.
- Provided onsite training to customers on the use of their new security systems.
- Assisted in training less experienced technicians on best practices for installing and servicing fire alarms.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Collaborated with other departments to coordinate workflow processes between teams.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
CATV Installer/Commercial Installer
Baker Installations
Niles, OH
12.2004 - 04.2017
- Developed strategies to improve system performance and reliability by making recommendations regarding upgrades or changes in design specifications.
- Maintained accurate records of installation activities in accordance with company policies and procedures.
- Established service by locating the source of signals; adjusting controls; verifying signal strength; resolving signal interference issues.
- Conducted on-site surveys to assess customer needs and determine appropriate system configurations.
- Provided technical support to customers regarding their CATV systems.
- Repaired and rewired faulty connections due to weather damage or other causes of disruption.
- Developed installation plans to ensure successful implementation of new services or upgrades.
Education
High School Diploma -
Fitch High School
Youngstown, OH06-1996
Skills
- Alarm System Installation
- Network Security
- Video Surveillance
- Electrical Wiring
- Access Control Systems
- Intrusion Detection
- Recruitment and hiring
- Team Development
- Performance reporting
- Team Leadership
Timeline
Security Installation Technician/ Field Supervisor
Guardian Protection Services
04.2017 - Current
CATV Installer/Commercial Installer
Baker Installations
12.2004 - 04.2017
High School Diploma -
Fitch High School
Similar Profiles
Shah RukhShah Rukh
Junior Project Manager at Guardian Protection ServicesJunior Project Manager at Guardian Protection Services
Mark A DubenMark A Duben
Owner/Operator at Ascent Energy & Home ServicesOwner/Operator at Ascent Energy & Home Services
Scott SmithScott Smith
Field Technician at Guardian ProtectionField Technician at Guardian Protection
Laura TerryLaura Terry
Administrative Assistant at United Way of Youngstown and the Mahoning ValleyAdministrative Assistant at United Way of Youngstown and the Mahoning Valley
Mike ShodinMike Shodin
Inventory Auditor at G and R Auto WreckersInventory Auditor at G and R Auto Wreckers