TODD THOMAS
Brunswick
Summary
Results-driven Area Manager with expertise in operations management, team development, and performance improvement. Proven ability to implement effective training programs and optimize processes for enhanced customer service and profitability.
Overview
45
45
years of professional experience
Work History
Area Manager
Meijer
09.2021 - Current
- Oversaw daily operations to ensure alignment with corporate standards and policies.
- Managed inventory levels, optimizing stock replenishment processes for efficiency.
- Led a team of department managers, fostering collaboration and enhancing performance outcomes.
- Implemented training programs to enhance staff skills and improve customer service quality.
- Analyzed sales data to identify trends and adjust strategies for increased profitability.
- Coordinated promotional events, driving customer engagement and store traffic effectively.
- Developed operational procedures that streamlined workflows and reduced costs significantly.
- Cultivated relationships with vendors to negotiate favorable terms and maintain product availability.
District Training Manager/Manager on Duty
Dollar Tree
03.2011 - 09.2021
- Developed and implemented training programs to enhance employee performance across multiple store locations.
- Facilitated onboarding processes for new hires, ensuring compliance with company standards and policies.
- Evaluated training effectiveness through assessments, providing feedback for continuous improvement in curriculum design.
- Collaborated with district managers to identify training needs and align programs with operational goals.
- Mentored store management teams on best practices in employee development and performance management strategies.
- Analyzed training metrics to drive strategic decisions that improved overall team productivity and engagement.
- Streamlined training materials and resources, enhancing accessibility for diverse learning styles among staff members.
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Established key performance indicators to track the success of training initiatives, informing future decision-making processes.
Management
Discount Drug Mart
10.1980 - 12.2020
- Advised senior management on strategic decisions related to cash management, leveraging expertise in disbursal best practices.
- Consistently met or exceeded weekly performance metrics related to sales targets, inventory management, or other key indicators set forth by management.
- Transacted currency risk management and administered related accounting.
- Reviewed document management protocols and user activities against internal records policies and document management standards.
- Ensured accurate reporting of performance metrics to management, allowing for informed decision-making related to portfolio management strategies.
- Coordinated facilities management, human resources and payroll.
- Reported unsafe conditions, incidents and accidents to management.
- Developed strong time management skills that allowed for the simultaneous management of multiple projects without sacrificing quality or deadlines.
- Performed continuous reviews of quality management system.
- Reduced employee turnover through comprehensive performance management systems.
- Increased productivity by implementing innovative project management strategies.
- Implemented efficient account management processes for improved organization and time management.
Education
High School Diploma -
Brunswick High
Brunswick, OHSkills
- Staff management
- Operations management
- Relationship building and management
- Team development
- Goals and performance
- Performance management
- Operations
- Staff training and development
- Process improvement
- Customer relationship management
- Staff development
- Controlling costs
- Staff training
- Cross-functional collaboration
- Quality assurance
- Employee scheduling
- Talent review
- Business development and planning
- Sales expertise
- Order management
Timeline
Area Manager
Meijer
09.2021 - Current
District Training Manager/Manager on Duty
Dollar Tree
03.2011 - 09.2021
Management
Discount Drug Mart
10.1980 - 12.2020
High School Diploma -
Brunswick High