Todd Walker

Talented Continuous Improvement Manager with success in improving operations through solutions focused on safety, quality and efficiency. Purpose-driven in implementing lean principles to reduce waste and improve operations. Detail-oriented in developing metrics and tracking improvement program outcomes.

• Certified Six Sigma Black Belt, 11/01/2021, Advanced Innovation Group Pro Excellence (AIGPE)
• Certified Lean Expert, 05/01/2021, Advanced Innovation Group Pro Excellence (AIGPE)
• Certified Failure Mode and Effects Analysis (FMEA) Specialist, 12/01/2021, Advanced Innovation Group Pro Excellence (AIGPE)
• Certified Project Charter Specialist, 12/01/2021, Advanced Innovation Group Pro Excellence (AIGPE)
• Certified Quality Function Deployment (QFD) Specialist, 11/01/2021, Advanced Innovation Group Pro Excellence (AIGPE)
• Certified Six Sigma Green Belt, 05/01/2021, Advanced Innovation Group Pro Excellence (AIGPE)
• Certified Six Sigma Yellow Belt, 05/01/2021, Advanced Innovation Group Pro Excellence (AIGPE)

Anticipated Graduations (project manager), 06/01/2024, 12/01/2024, Impress Orthodontics

The purpose of this project was to improve the number of patients completing treatment within the estimated treatment length that was provided when they began treatment. This involved monitoring patients that were scheduled for follow-up visits, determining if they should be finishing treatment at their next visit, or if they should be granted additional treatment. The criteria for End of treatment status was dependent on a patient's level of progress toward their alignment goal, the number of aligners issued so far, the level of treatment that they had originally been prescribed, as well as accounting for any complications they may have experienced, which could have potentially delayed progress. By preemptively providing information on whether or not a patient should be done with treatment (or upgrade to a higher treatment level,) clinical teams were able to better prepare for the different appointment types and manage patient's expectations accordingly. This project helped reduce the number of extended treatment cycles and increased the number of patients graduating within their estimated time-frame by 20% across all U.S. clinics.

End of Treatment Optimization (project manager), 03/01/2023, 12/01/2023, Impress Orthodontics

The purpose of this project was to investigate why only 50% of patients scheduled to complete orthodontic treatment were graduating from treatment. Root cause analysis showed that patients were not being assigned the appropriate appointment type. Primarily, patients who were not ready to complete treatment were being scheduled for end of treatment. After conducting multiple training sessions, I was able to educate clinical teams on how to better determine what type of appointment types should be assigned to patients. The results of this project effectively improved the end of treatment graduation rate to an outstanding 90%.

References available upon request

Anticipated Graduations (project manager), 06/01/2024, 12/01/2024, Impress Orthodontics, The purpose of this project was to improve the number of patients completing treatment within the estimated treatment length that was provided when they began treatment. This involved monitoring patients that were scheduled for follow-up visits, determining if they should be finishing treatment at their next visit, or if they should be granted additional treatment. The criteria for End of treatment status was dependent on a patient's level of progress toward their alignment goal, the number of aligners issued so far, the level of treatment that they had originally been prescribed, as well as accounting for any complications they may have experienced, which could have potentially delayed progress. By preemptively providing information on whether or not a patient should be done with treatment (or upgrade to a higher treatment level,) clinical teams were able to better prepare for the different appointment types and manage patient's expectations accordingly. This project helped reduce the number of extended treatment cycles and increased the number of patients graduating within their estimated time-frame by 20% across all U.S. clinics. End of Treatment Optimization (project manager), 03/01/2023, 12/01/2023, Impress Orthodontics, The purpose of this project was to investigate why only 50% of patients scheduled to complete orthodontic treatment were graduating from treatment. Root cause analysis showed that patients were not being assigned the appropriate appointment type. Primarily, patients who were not ready to complete treatment were being scheduled for end of treatment. After conducting multiple training sessions, I was able to educate clinical teams on how to better determine what type of appointment types should be assigned to patients. The results of this project effectively improved the end of treatment graduation rate to an outstanding 90%.