Todd Wilson
Chattanooga,TN
Summary
Forward-thinking entrepreneur with diverse experience in hospitality, marketing, property management and business development. Accomplishments in traditional and e-commerce retail, real estate and multimedia. Driven, ambitious and dedicated to continuous business improvement. Seasoned administrator focused on enhancing revenue and streamlining operations. Diligent in driving profit maximization through diverse business approaches. Results-oriented, with demonstrated record of effective market penetration. Detail-oriented and organized. Well-qualified real estate developer with proven success in project management and solving problems. Highly proficient in building lasting relationships with partners, customers, professionals and team members to further company goals. Ready to leverage experience and take on new professional challenges.
Overview
32
32
years of professional experience
Work History
President -Real Estate Investor / Property Manager
Wilson Williams South LLC
07.2010 - Current
- Oversaw purchase and resale of residential and commercial real estate
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
- Minimized vacancy periods through strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Maximized rental income while minimizing expenses through effective planning and control.
- Design and manage property development
President - Furnish Me Vintage
TJ Wilson Holdings Inc.
06.2010 - Current
- Purchased, restored and renovated an historic 40,000 sq. ft. building in Downtown Saint Petersburg Florida, that would house Furnish Me Vintage.
- Oversaw day-to-day operations and collaborated with furniture restoration team.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Used print strategies such as newspaper / magazine ads and marketing brochures to bring in and capture new customer business.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Performed furniture restoration and redesign fabrication
- Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Manage national and international shipping logistics
Vacation Rental Property Manager
Owner
09.2012 - 03.2019
- Increased occupancy rates with strategic marketing efforts and excellent customer service.
- Maximized revenue potential through effective calendar management and rate adjustments during peak seasons or special events.
- Provided exceptional customer service through clear communication channels such as email, phone calls, or in-person meetings when necessary.
- Assisted guests in planning their vacations by providing personalized recommendations, ensuring memorable and enjoyable stays.
- Improved overall guest experience by addressing concerns promptly and professionally, ensuring positive reviews and repeat bookings.
- Developed strong relationships with local vendors to secure competitive pricing on maintenance and repair services.
- Maximized rental income while minimizing expenses through effective planning and control.
Owner/Operator Online Cigar Business
Indulge Cigars
04.2002 - 06.2014
- Owned and operated e-commerce cigar business.
- Organized and hosted cigar & whisky tasting events
- Managed day-to-day business operations, including accounting, finance, marketing and public relations.
- Managed and maintained website
- Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Maintain regulation & compliance protocols
In-House Advertising / Promotion Designer
Debbie Cunningham Real Estate Group
02.2011 - 05.2012
- Produced multimedia content to promote real estate listings.
- Provided coupons, product samples, and informational brochures to customers.
- Applied promotional tools to build product awareness, create consumer interest and stimulate product demand.
- Performed market research to cater sales promotion incentives and increase sales.
- Maintain online sales listings and website
Owner/Operator Multimedia Company
Checkpoint Multimedia
04.2005 - 11.2010
- Owned and operated small multimedia company.
- Provided audio-visual, web, e-commerce and graphic design services.
- Produced wedding, commercial, entertainment and corporate event video.
- Managed day-to-day business operations, including accounting, finance, marketing and public relations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Executive Director of Operations
Schenectady Access Cable Council
09.1999 - 07.2005
- Oversaw day to day operations of nonprofit, public access television station.
- Enhanced operational efficiency and productivity by managing budgets.
- Assisted with marketing strategy creation and advertising initiatives to better promote studio facility to public.
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
- Promoted positive customer experience through day-to-day supervision and management of studio facility.
- Expanded public outreach and accessibility to studio facilities
- Oversaw fundraising campaigns
- Optimized facility layouts for maximum efficiency, improving workflow and decreasing overhead expenses related to wasted space or resources.
- Produce television programming
- Manage studio equipment and oversee broadcastings
Banquet Coordinator
Mazzone Management Group
11.1995 - 06.2005
- Assisted in maintenance and upkeep of historic building which consisted of hotel, restaurant and banquet facilities.
- Maximized venue utilization with precise space allocation planning and flexible room setups for various event types.
- Facilitated successful events by coordinating staff schedules, delegating tasks efficiently, and providing clear direction during high-pressure situations.
- Maintained a high level of industry knowledge, staying current on trends and innovation to ensure continued success in the competitive banquet services market.
- Ensured proper storage of equipment after each event, prolonging the lifespan of materials used in banquet settings.
- Supported catering staff in delivering exceptional food service during banquet events, contributing to a memorable dining experience for guests.
- Contributed to increased customer retention by providing exceptional service and support during banquet events.
- Optimized furniture arrangement strategies based on specific event requirements, maximizing space utilization without compromising aesthetics or comfort levels for guests.
- Maintained clean and organized event spaces for optimal functionality and visual appeal.
- Efficiently managed event inventory, allowing for accurate tracking and streamlined processes.
- Assisted in the creation of customized floor plans for each event, adhering to clients'' preferences and venue restrictions.
- Coordinated with vendors and external service providers as needed, enhancing overall event experience by ensuring all elements were seamlessly integrated.
Restaurant Waiter
The Charlton Tavern
02.1992 - 09.1994
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Maintained clean and organized dining areas for optimal guest experience.
Education
High School Diploma -
Burnt Hills-Ballston Lake Senior High School
Burnt Hills, NY06.1994
Skills
- Business Development
- Property Development
- Operations Management
- Customer Service / Hospitality
- Staff Management
- Organizational Leadership
- Facilities Maintenance
- Accounting / Bookkeeping / Quickbooks
- Revenue Growth
- Furniture Refinishing
- Wood Working / Fabrication
- Search Engine Optimization
- Business Planning
- Project Management
- Financial Management
- Operational Improvement
- Videography / Photography
- Not-For-Profit Management
- Business Operations
- Project Organization
- Relationship Development
- Process Improvement
- Negotiation
- Marketing Expertise
- MS Office
- HTML
- Adobe Photoshop
- Adobe Premier (Video Editing Software)
- Final Cut Pro (Video Editing Software)
- E-Commerce / Woo-Commerce Software
- Shipping logistics
- Government regulation and tax compliance
Timeline
Vacation Rental Property Manager
Owner
09.2012 - 03.2019
In-House Advertising / Promotion Designer
Debbie Cunningham Real Estate Group
02.2011 - 05.2012
President -Real Estate Investor / Property Manager
Wilson Williams South LLC
07.2010 - Current
President - Furnish Me Vintage
TJ Wilson Holdings Inc.
06.2010 - Current
Owner/Operator Multimedia Company
Checkpoint Multimedia
04.2005 - 11.2010
Owner/Operator Online Cigar Business
Indulge Cigars
04.2002 - 06.2014
Executive Director of Operations
Schenectady Access Cable Council
09.1999 - 07.2005
Banquet Coordinator
Mazzone Management Group
11.1995 - 06.2005
Restaurant Waiter
The Charlton Tavern
02.1992 - 09.1994
High School Diploma -
Burnt Hills-Ballston Lake Senior High School