Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Todd Wilson

Loretto,TN

Summary

Dedicated professional with strong cash handling and customer service skills. Experienced in enhancing customer satisfaction through efficient transaction processing and effective team collaboration. Detail-oriented cashier with a proven track record in cash handling and customer service. Skilled in problem-solving and process efficiency, contributing to improved customer experiences and operational effectiveness. Proficient in team collaboration and cash handling, delivering exceptional customer service. Known for attention to detail and adaptability, ready to enhance operational success and customer satisfaction. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

2
2
years of professional experience

Work History

Cashier

Dollar General Market
Loretto, Tennessee
08.2025 - Current
  • Processed customer transactions efficiently at the register.
  • Maintained cleanliness and organization of checkout area.
  • Assisted customers with product inquiries and store layout navigation.
  • Managed cash drawer and ensured accurate cash handling.
  • Stocked shelves and organized merchandise for easy access.
  • Collaborated with team members to enhance customer service experience.
  • Followed safety protocols for handling cash and products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Checked personal identifications during alcohol and tobacco sales.
  • Offered customers carry-out service at completion of transaction.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Answered customers' questions and provided information on store procedures or policies.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Built and maintained productive relationships with employees.
  • Processed customer payments quickly and returned exact change and receipts.
  • Maintained work area and kept cash drawer organized.
  • Resolved customer complaints professionally in accordance with company policy.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Discounted purchases by scanning and redeeming coupons.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.

Machine Operator

Tmarzetti
Horse Cave, Kentucky
12.2024 - 06.2025
  • Operated machinery to maintain production flow and efficiency.
  • Followed safety protocols to ensure a safe work environment.
  • Loaded materials into machines for processing and assembly.
  • Conducted routine inspections of equipment for proper operation.
  • Cleaned and maintained work area to meet hygiene standards.
  • Assisted team members with machine setup and adjustments.
  • Recorded daily production data for process monitoring.
  • Communicated effectively with supervisors regarding operational issues.
  • Adjust machine settings to complete tasks accurately.
  • Ensure that safety guidelines are followed at all times while operating machinery.
  • Observe machine operations to detect any problems or defects in the finished product.
  • Carry out regular safety checks on machinery prior to operation.
  • Comply with company policies regarding quality control procedures.
  • Monitor the feed and speed of machines during the machining process.
  • Prepared machine for production processes by equipping with required tools and parts.
  • Inspect finished workpieces to ensure conformance with specifications.
  • Record production information such as quantities produced and materials used on daily logs.
  • Perform periodic maintenance on machines such as cleaning and lubrication.
  • Monitored and observed production line to watch for pile-ups and jams.
  • Troubleshoot malfunctions in equipment or processes.
  • Verified production orders prior to starting set-up.
  • Collaborate with other departments when necessary for successful completion of projects.
  • Keep detailed reports of maintenance activities performed on machinery.
  • Replace worn tools, sharpen cutting tools, adjust machinery components.
  • Identify areas where improvements can be made in terms of efficiency or cost savings.
  • Performed daily inspections of plant systems, identifying potential problems and taking corrective action as needed.
  • Documented and recorded critical metrics in database related to pressure, temperature, level and flow data to maintain and update accurate repair logs.
  • Interpreted results of process control analysis and made adjustments to optimize plant performance.
  • Maintained proper chemical inventories.

Cook,stocker

Sonics Drive In
Glasgow, Kentucky
09.2023 - 07.2024
  • Prepared food items according to menu specifications and safety standards.
  • Maintained cleanliness of kitchen equipment and workstations throughout the shift.
  • Assisted in managing inventory by restocking supplies as needed during service.
  • Collaborated with team members to ensure timely food preparation and delivery.
  • Operated kitchen machinery safely while following operational guidelines and protocols.
  • Monitored food temperatures to ensure compliance with health regulations and safety standards.
  • Communicated effectively with staff to coordinate meal production and service flow.
  • Followed recipes accurately to maintain consistency in food quality and presentation.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Tracked outgoing orders to provide shipping status to customers.
  • Issued supplies, materials and products to team members based on information from requisitions.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Inspected stock for damage or defects and reported issues to management.
  • Removed outdated products from shelves in accordance with company policy.
  • Ensured that all products were labeled properly before stocking the shelves.
  • Lifted materials of varied weights on regular basis.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Followed safety guidelines while handling products and operating equipment efficiently.
  • Monitored stock levels to report shortages and assist with ordering processes.
  • Maintained cleanliness of work areas, ensuring a safe environment for staff and customers.
  • Managed product rotation to maintain freshness and minimize waste.
  • Distributed food to service staff for prompt delivery to customers.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Handled advanced thawing and food pre-preparation for upcoming meals.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Checked completed orders for correct quantity and quality.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
  • Adjusted seasonings of dishes during cooking process in order to enhance flavors.
  • Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Provided guidance to junior cooks regarding food preparation methods and techniques.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Set up and performed initial prep work for soups, sauces, and salads.
  • Coordinated orders to expedite food from kitchen according to cook time and delivery time.
  • Resolved customer complaints regarding food quality or services provided.
  • Managed portion control using correct utensils during preparation and plating.
  • Carried pans and trays of food to and from work stations, stove, and refrigerator.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Used standardized recipes and other instructions to prepare food.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.

Education

Ottawa High School
Ottawa, IL

Skills

  • Cash handling
  • Point-of-sale operation
  • Inventory management
  • Customer service
  • Machine operation
  • Food safety compliance
  • Team collaboration
  • Quality control
  • Time management
  • Problem resolution
  • Effective communication
  • Attention to detail
  • Safety protocol adherence
  • Equipment maintenance
  • Stock rotation

References

References available upon request.

Timeline

Cashier

Dollar General Market
08.2025 - Current

Machine Operator

Tmarzetti
12.2024 - 06.2025

Cook,stocker

Sonics Drive In
09.2023 - 07.2024

Ottawa High School

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