Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Todd Wright

Springville,TN

Summary

Accomplished Engineering Specialist Advisor and Senior Technical Analyst with a proven track record at FedEx, where I leveraged technical expertise and strategic planning to enhance virtualization environments and streamline systems administration. Skilled in developing corrective action plans and fostering stakeholder relationships, I significantly improved engineering performance and resolved high-priority issues efficiently.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Engineering Specialist Advisor

FedEx
06.2010 - Current
  • Virtualization Engineer for Production and Development VMware environments.
  • Analyzed requirements to develop robust solutions to meet virtualization needs.
  • Developed positive working relationships with stakeholders to effectively coordinate work activities.
  • Wrote, reviewed and edited technical document in accordance with template requirements.
  • Monitored and evaluated engineering performance to recommend improvements.
  • Developed effective corrective action plans to fix issues of all priority levels.

Senior Technical Analyst

FedEx
06.2004 - 06.2010
  • Systems Administrator for company Production Blackberry/Exchange implementation.
  • Provided technical and functional recommendations based on project requirements.
  • Oversaw technology services delivery, consulting with relevant personnel to assist with migration and troubleshooting.
  • Supported technology design, testing and execution by providing research-based product and process knowledge.
  • Assisted with deployment issues by clarifying user questions and identifying problems.

Technical Analyst

FedEx
09.2002 - 06.2004
  • 24x7 Operations Staff for Production Line Haul systems in a Solaris environment.
  • Authored technical requirement documentation to suit business goals and technological limits.
  • Diagnosed software issues and applied troubleshooting techniques to resolve problems.

Education

Computer Science

East Tennessee State University
Johnson City, TN

Bachelor of Arts -

Carson Newman University
Jefferson City, TN
05-1994

High School Diploma -

Bristol Virginia High School
Bristol, VA
05-1987

Skills

  • Corrective actions
  • Technical expertise
  • Strategic planning
  • Correction plans

Certification

  • Linux+
    CompTIA
  • MCP
    Microsoft
  • Network+
    CompTIA
  • VCP 3, 4, 5, 6
    VMware

Timeline

Engineering Specialist Advisor

FedEx
06.2010 - Current

Senior Technical Analyst

FedEx
06.2004 - 06.2010

Technical Analyst

FedEx
09.2002 - 06.2004

Computer Science

East Tennessee State University

Bachelor of Arts -

Carson Newman University

High School Diploma -

Bristol Virginia High School

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