TODD R. ZAHN
New Richmond,WI
Summary
Dynamic and results-oriented Business Development and Logistics professional with a proven track record in management, logistics, transportation, planning, and customer service. Expertise in assessing complex situations and implementing effective solutions while fostering strong relationships with employees, customers, vendors, and contractors. Committed to driving efficiency and organization within teams, with a relentless focus on customer satisfaction and achieving business objectives. Recognized for a collaborative approach that enhances sales performance and operational excellence.
Overview
2026
2026
years of professional experience
Work History
Business Development Manager
RLI Dallas
Dallas, TX
2021 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Represented company and promoted products at conferences and industry events.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Performed client research and identified opportunities for account growth, account penetration, and market expansion.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Enhanced the company''s profitability by identifying and eliminating inefficiencies in existing business processes.
- Strengthened client relationships, conducting regular follow-up meetings to ensure satisfaction and uncover additional needs.
- Implemented systems and procedures to increase sales.
Logistics Coordinator
Halls Fast Motor Freight
South Plainfield, New Jersey
- Manage multiple aspects of the logistics process including transportation planning, customer service, problem solving, freight consolidation, rate negotiation, quality control, carrier compliance, 3PLrelationships, and freight brokerage.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
- Tracked orders and notified customers of status or potential delays.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Improved order accuracy through meticulous data entry and verification processes.
- Reduced transportation costs by negotiating favorable contracts with carriers.
- Negotiated contracts with freight carriers to lower transportation costs without compromising service quality.
- Reduced delivery times to customers by optimizing route planning and scheduling.
Natural Gas/ Crude Oil Futures Trader
Eagle Futures
New York, New York
- Member of the New York Mercantile Exchange. Developed technical strategies for trading Natural Gas/Crude Oil futures for my own account and executed customer orders on the New York Mercantile Exchange. Provided market insight to customers.
Education
Bachelor of Science - Business Administration
University of Wisconsin
Platteville, Wisconsin01.2013
Skills
- Transportation logistics oversight
- Organizational strategy development
- Transportation rate negotiation
- Client relationship management
- Logistics brokerage experience
- Advanced problem-solving
- Cultivate relationships with 3PL providers
- Oversee logistics quality and cost
- Proficient in logistics software
- Effective problem resolution
- Strategic decision-making
- Client support
Accomplishments
- Increased revenue by negotiating rates with carriers, customers and brokers to effectively remain competitive in the market while increasing acceptable profit margins
- Recognized for realizing collective strategic objectives that back up the organization's mission
- Discovered and corrected efficiency bottlenecks that resulted in more efficient routing of shipments
- Directs and plans the distribution of truckload and less than truckload freight, ensuring profits are optimized by monitoring quality, cost and efficiency
- Key team player that leads by example and consistently exceeds stated goals on all projects
Timeline
Natural Gas/ Crude Oil Futures Trader
Eagle Futures
Business Development Manager
RLI Dallas
2021 - Current
Logistics Coordinator
Halls Fast Motor Freight
Bachelor of Science - Business Administration
University of Wisconsin