Summary
Overview
Work History
Education
Skills
Certification
Awards
Willing To Relocate
Personal Information
Timeline
Generic

Todd Ziegler

Slidell,LA

Summary

Highly skilled Bar Manager with solid background in all aspects of bar operations. Proven ability to manage and motivate teams while ensuring high-quality customer service. Possess strong skills in inventory management, cost control, staff training, and development. Notable impact made on previous work through increased efficiency in service delivery and improvements in overall customer satisfaction.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Craft Cocktail Bartender

Common House Social Club
New Orleans, Louisiana
02.2025 - Current
  • Crafted unique cocktails using fresh ingredients and seasonal flavors.
  • Maintained cleanliness and organization of the bar area throughout service.
  • Provided exceptional customer service to enhance guest experiences and satisfaction.
  • Collaborated with kitchen staff to create complementary drink pairings for menu items.
  • Trained new bartenders on cocktail preparation and service standards.

Senior Craft Bartender

Bourbon Orleans Hotel
New Orleans, US
01.2023 - 02.2025
  • Trained new bartenders on menu items and proper mixing techniques.
  • Developed creative cocktail recipes based on seasonal ingredients or customer requests.
  • Managed multiple orders simultaneously while maintaining accuracy of each order.
  • Kept abreast of product knowledge related to craft beers, wines and spirits.
  • Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.

General Manager

Rocky's on the River
San Antonio, US
11.2020 - 11.2021
  • Menu creation, business licensing, logos, design of kitchen and bar
  • Construction of Stage and Sound System
  • Daily/monthly reports including P&L, cost of goods, inventory, forecasts.
  • Payroll, purchasing and inventory
  • Member of Chamber of Commerce & event planning commission.
  • Managed staff scheduling to optimize workforce productivity and coverage.
  • Collaborated with marketing teams to enhance promotional efforts and brand visibility.
  • Trained employees on duties, policies and procedures.
  • Oversaw daily operations to ensure efficient service and guest satisfaction.
  • Established vendor relationships to secure quality ingredients and supplies.

VIP Manager / Bartender

Rick's Cabaret
Austin, US
01.2013 - 01.2020
  • F.O.H and B.O.H staff trainer at both locations
  • Responsible for weekly beverage inventory and cost of goods analysis
  • Participated in industry events to build relationships with potential partners or sponsors.
  • Managed VIP guest relations and ensured exceptional service experiences.
  • Identified cost-saving measures while ensuring quality standards were met throughout each event or project undertaken by the team.
  • Oversaw inventory management of premium products and services offered to VIPs.

Food and Beverage Director

Graham Central Station
Longview, US
11.2012 - 10.2013
  • Record breaking sales increase from 2.4 million to 4.1 million in one year.
  • Upgrade of Stage, Sound and Lighting to facilitate National Acts.
  • Raised this location into the #1 TABC ranked club in east Texas during 2013
  • Developed innovative menu concepts to attract clientele.
  • Ensured compliance with health and safety regulations consistently.
  • Collaborated with marketing teams to promote dining experiences effectively.

General Manager

Clicks Billiards
Baton Rouge, US
11.2001 - 08.2010
  • Corporate trainer, multi unit manager.
  • Live entertainment director for all regional & national acts. Production of over 1300 live music events.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Created schedules and monitored payroll to remain within budget.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.

Lead Bartender

Hard Rock Cafe
San Antonio, US
02.1998 - 10.2001
  • Hard Rock Hero -1999
  • Trained and mentored new bartenders on cocktail preparation and customer service.
  • Implemented cost-control measures to reduce waste and improve profitability.
  • Maintained cleanliness and organization of bar area, ensuring a welcoming environment.
  • Managed closing procedures such as counting money, balancing tills and reconciling receipts at end of shift.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.

Education

Associate's degree - Mass communications, business management

Alamo Community College's
San Antonio, TX

Skills

  • Inventory management
  • Training and mentoring
  • Menu design
  • Event coordination
  • Compliance assurance
  • Cost analysis
  • Time management
  • Conflict resolution
  • Alcohol safety
  • Ingredient pairing
  • Cleanliness and sanitation
  • Drink presentation
  • Speed and efficiency
  • Mixology expertise
  • Social media promotion
  • Wine history
  • Cocktail creation
  • Spirit pairings
  • Bar equipment maintenance
  • ServSafe certified
  • Safe alcohol service
  • Multitasking
  • Logistic operations
  • Team management

Certification

  • Bartender License, June 2024 to June 2026
  • Food Handler Certification, June 2024 to June 2026
  • ServSafe, June 2024 to June 2026

Awards

  • Chamber of Commerce Innovation Award, 03/21
  • Manager of the Year, 12/06
  • Hard Rock Hero, 03/98

Willing To Relocate

New Orleans, LA

Personal Information

Authorized To Work: US for any employer

Timeline

Craft Cocktail Bartender

Common House Social Club
02.2025 - Current

Senior Craft Bartender

Bourbon Orleans Hotel
01.2023 - 02.2025

General Manager

Rocky's on the River
11.2020 - 11.2021

VIP Manager / Bartender

Rick's Cabaret
01.2013 - 01.2020

Food and Beverage Director

Graham Central Station
11.2012 - 10.2013

General Manager

Clicks Billiards
11.2001 - 08.2010

Lead Bartender

Hard Rock Cafe
02.1998 - 10.2001

Associate's degree - Mass communications, business management

Alamo Community College's

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