Multi-talented Operations Manager consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Overview
19
19
years of professional experience
Work History
North American Operations Manager
Air International Thermal Systems
Auburn Hills, MI
07.2018 - 04.2020
Oversaw all Operations for 5 Assembly Plants in US and 2 in Mexico
Facilitated Launch of new programs in two new facilities
Monitor Employee productivity and optimize procedures to reduce costs
Increased productivity by 20% while simultaneously reducing headcount by 10%
Consistently met or exceeded all BCI goals
Held monthly employee meetings to give information, take feedback and provide update training
Supervised completion of financial paperwork and tracking reports
Resolved problems, improved operations and provided exceptional client support.
Drove operational improvements which resulted in savings and improved profit margins.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Increased customer satisfaction by resolving Inventory and Logistical issues.
Supply Chain Manager
Air International Thermal Systems
Auburn Hills, MI
10.2014 - 07.2018
Direct management responsibility of Materials group, Logistics and Warehouse employees
Responsible for purchase of all components for manufacturing process
Coordinate all of planning and management of all plant inventory
Supervised and directed work force in automotive environment
Facilitated smooth material flow from supplier to line feed stations
Optimize/implement Lean Manufacturing principles
Managed distribution network, including logistics, trade compliance and warehouse management
Established vision and master plan for regional supply chain end-to-end structure, sourcing and delivery
Capitalized on opportunities to make significant cost savings to areas of supplies, services and capital requirements when optimizing resource management for group purchasing organization (GPO) service line directors
Drove key performance indicators and continuous improvements throughout logistics and supplier operations
Led implementation of effective supply chain planning systems while improving sales and operations planning processes for distribution network
Operations Manager
Acord Holdings, LLC
Rochester Hills, MI
08.2012 - 10.2014
Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and 9 member management team with related direct reports
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
Partnered with vendors and suppliers to effectively manage and budget for over $4,000,000 in inventory across all facilities
Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies
Developed and submitted strategy and initiative reports to highlight current actions and proposed changes to corporate committee
Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly
Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency
Evaluated upcoming program plans to forecast expected resource needs
Conducted performance reviews each quarter, offering praise and recommendations for improvement
Ensured compliance with best business practices throughout organization
Corporate Material Manager
Acord
Rochester Hills, MI
07.2008 - 08.2012
Direct management responsibility of Materials group, Logistics and Warehousing
Responsible for purchase of all components for manufacturing process
Coordinate all of planning and management of all plant inventory
Correctly balance and minimize inventory investment
Drove improvement in supplier performance in all areas of Materials Supply Chain and Logistics delivery
Work closely with central supply chain to increase cost reduction
Set controls based on demand forecast versus actual sales and production
Increased customer satisfaction by resolving Logistical issues
Drove operational improvements which resulted in savings and improved profit margins
Developed team communications and information for KPI meetings
Maintained excellent attendance record, consistently arriving to work on time
Increased customer satisfaction by resolving Inventory and Logistic issues
Material Supervisor
Aerotek - General Motors
Lake Orion, MI
08.2001 - 07.2006
Direct Supervision of 48 UAW hourly employees
Direct negotiating with committee persons to resolve issues such as absenteeism and job responsibility
Develop more efficient bulk load storage areas and delivery routes to assembly line to increase productivity, balance work load amongst delivery drivers, ensure proper line side inventory and maintain safety regulations EDUCATION
Oversaw and motivated team of 48 employees in warehouse to increase efficiency by 13%
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability
Education
Associate of Applied Science - Electronic Engineering
ITT Technical Institute
Seattle, WA
1993
Skills
Supply chain distribution
Budgeting and forecasting
Cost reduction strategies
Business planning
Contract Negotiation
Supply chain logistics
Operations management
Data collection and analysis
Cost reduction and containment
Lean manufacturing and quality systems
Logistics Management
Raw materials, packaging and production
Timeline
North American Operations Manager
Air International Thermal Systems
07.2018 - 04.2020
Supply Chain Manager
Air International Thermal Systems
10.2014 - 07.2018
Operations Manager
Acord Holdings, LLC
08.2012 - 10.2014
Corporate Material Manager
Acord
07.2008 - 08.2012
Material Supervisor
Aerotek - General Motors
08.2001 - 07.2006
Associate of Applied Science - Electronic Engineering