Todd D. Wenzel
Woodstock,GA
Summary
Highly accomplished IT professional having more than 14 years of experience architecting solution designs for complex organizational issues. Networking Specialties AWS, GCP, Azure, Oracle. Hybrid Cloud, Multi-Cloud, NaaS, Troubleshooting, SDN, SD-Wan, Firewall, Data Center, BGP, Automation (API-Postman, Terraform, Github)
Overview
20
20
years of professional experience
Work History
Sr. Solutions Architect
Megaport
01.2020 - Current
- • North American Solutions Architect MVP, 2023.
- • Technically astute, customer focused Solutions Architect. Self-motivated, with strong sense of personal responsibility.
- • Consult and architect cloud-to-cloud, hybrid and multi-cloud network solutions for enterprises to help modernize their cloud infrastructure
- • Lead technical cloud discussions with customers, partners, DCO's and MSP's to include whiteboard sessions and technical workshops. Sessions to evaluate customer architecture and use case to help qualify, quantify and develop technical solutions
- • Learn and maintain in-depth knowledge of Megaport product and solutions, competitive products, as well as products of key cloud services partners. Azure (ExpressRoute, VNET GW, VNET), AWS(Direct Connect, DGW, VGW, TGW, VPC, EC2, S3), and GCP (Partner Interconnect, Google Cloud Router, VPC)
- • Deliver Megaport Portal and Cloud Service Partner Portal demonstrations and training to customers and sales partners. Provide product education training/ seminars reviewing sales and technical components of Megaport product set
- • Demonstrate and configure Firewall and SD-Wan solutions which enable MVE (Megaport Virtual Edge) compute platform to establish BGP peering sessions with Cloud Service Providers.. Platforms include NGFW on Palo Alto PAN-OS, Fortigate FW, SD-Wan enablement on Aruba-Silverpeak, Cisco SD-Wan, VMware-Velo, Fortinet, Versa.
- • Demonstrate and train customers on Megaport API and Megaport Terraform Provider to assist customers automate Megaport provisioning. Assist customers in troubleshooting automation errors.
- • Serve as mentor for newly hired Solutions Architects.
- •. Develop internal and external training guides documenting steps to deploy Megaport services via Megaport Portal, API and Terraform.
Lead Sales Engineer
CenturyLink, Level 3 Communications
01.2009 - 01.2020
- Provided pre-sales and post-sales support to base of customers in Wholesale Cable Segment with 90M in annual revenue
- Analyzed, designed, developed, and sold Wholesale Solutions spanning entire CenturyLink Portfolio to include: Dark Fiber, Wavelengths, EVPL, EPL, IPVN, Co-Location, HSIP and SIP Service
- Customer Solution Development: Analyzed customer’s business needs and developed short-term and long-term strategies based on knowledge of customer’s current communication network, equipment, and business
- Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support
- Led white-boarding sessions and worked independently to map requirements to valid use cases that highlighted product capabilities
- Communicated complex sales and engineering concepts to prospective users clearly and with constant customer focus
- Collaborated with sales and engineering to meet and exceed revenue targets
- Gained extensive knowledge of products and services to provide best-in-class sales engineering solutions
Service Director
Level 3 Communications
11.2007 - 12.2008
- Customer advocate and liaison for large strategic carrier and wireless customers by interfacing with multiple internal organizations and technical resources
- Managed customer expectations of Level 3’s performance and service quality on all products and services
- Coordinated and delivered operations reviews, scorecards, and service improvement plans
- Provided supplemental support to Account Team in identifying network diversity requirements and survivability options.
Client Service Manager
Level 3 Communications
12.2006 - 11.2007
- Wholesale Accounts Channel
- Provided support to Account Directors for Voice customers (VOIP/TDM) to ensure products and services were delivered, ramped, billed, and properly maintained
- Responsible for revenue retention and growth, Sales Order Value realization,
Project Manager
Level 3 Communications, Wholesale
05.2004 - 12.2006
- Customer facing Project Management liaison for large national/multi-national customers to include carriers and large wireless provider during service delivery process
- Communicated delivery process to customers and acted as point of contact for escalations
- Ensured correct technical content of all customer orders that were issued
- Provided technical support as needed for both internal and external customers
Education
Bachelor of Arts - Speech Communication
Iowa State University
Ames, IASkills
- Infrastructure Solutions
- Client Requirements
- Strategic Partnership
- Business Solutions
- Solutions Deployment
- Customer Satisfaction
- Developing Technical Solutions
- Technical Specifications
Timeline
Sr. Solutions Architect
Megaport
01.2020 - Current
Lead Sales Engineer
CenturyLink, Level 3 Communications
01.2009 - 01.2020
Service Director
Level 3 Communications
11.2007 - 12.2008
Client Service Manager
Level 3 Communications
12.2006 - 11.2007
Project Manager
Level 3 Communications, Wholesale
05.2004 - 12.2006
Bachelor of Arts - Speech Communication
Iowa State University
Similar Profiles
James StewartJames Stewart
Senior Network Support Engineer at MegaportSenior Network Support Engineer at Megaport
Sanet LeingangSanet Leingang
Direct Sales Executive, NAM Southeast Region at MegaportDirect Sales Executive, NAM Southeast Region at Megaport
DeAndrea DavisDeAndrea Davis
Property Manager at Charles Williams Real EstateProperty Manager at Charles Williams Real Estate
Taylor GonzalesTaylor Gonzales
Farmer's Market Vendor Assistant at Grant Park Farmers MarketFarmer's Market Vendor Assistant at Grant Park Farmers Market
Yoseph AlemuYoseph Alemu
SQL/ETL Developer at Bank of the WestSQL/ETL Developer at Bank of the West