Highly accomplished, award-winning automotive dealership operations executive with proven ability to increase sales, profitability, customer satisfaction, and market penetration. Special expertise in business turnaround activities, restructuring, and customer relations. Experienced at directing dealerships, delivering superior CSI levels, and exceeding volume goals. Adept at building and leading top-performing teams and overseeing all HR, advertising, marketing, new and used car sales, F&I, and compliance functions. Excellent problem-solving skills. Core Competencies: Operations Management Dealership Operations Advertising Campaign Management Marketing & Sales Public Relations Market Analysis Strategic Planning Internet Marketing Staff Training / Motivation Opportunity Development Negotiations Community Relations Cost & Budget Control Inventory Management Fixed Operations Promotions