Todd J. King
Loveland,CO
Summary
Detail-oriented team player with strong organizational and human capital management skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Branch Small Business Banker
Wells Fargo Bank, N.A.
08.2022 - 06.2023
- Maintained and expand business relationships with current small business owners, acquire new relationships, promote lending opportunities and referrals to other lines of business such as merchant services, payroll and premier banking
- Used extensive consultative outreach to maintain contact with small business owners and ensure client satisfaction.
- Promoted the bank through outside community activities such as Chamber of Commerce events.
- Coached other employees to recognize opportunities and refer clients who may have additional needs such as premier banking, SMB lending, and merchant services.
- Maintained a high level of confidence and secrecy when handling client information or sensitive conversations.
- Use ethical consultative selling techniques to make recommendations that meet client needs.
- Generated monthly reports on customer activity and customer feedback.
Owner / Founder
The Merchant Agency
03.2014 - 08.2022
- Provided credit card processing consulting and sales for larger merchants who typically have annual processing volumes of $500,000 or more.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Actively sought and developed new referral sources.
- Trained clients on online reporting functionality and PCI compliance requirements.
- Installed processing equipment and software and trained clients on their use and troubleshooting processes.
- Provided support as necessary.
- Continually kept up to date on industry topics, products and other items important to current and potential clients.
Regional Sales Representative
TSYS Merchant Solutions
08.2009 - 03.2014
- Actively sought and developed new referral sources.
- Implemented marketing strategies and techniques, increasing revenue, and customer satisfaction.
- Trained clients on online reporting functionality and PCI compliance requirements.
- Installed processing equipment and software and trained clients on use and troubleshooting processes.
- Continually kept up to date on industry topics, products and other items important to current and potential clients.
- Developed strong relationships with outside referral sources and worked with them to obtain referrals.
- Trained and coached bankers and retail bank managers to recognize merchant prospects and appropriately refer them to TSYS.
- Installed new clients and assured their satisfaction in order obtain additional referrals and testimonials.
- Champions Club and Sales Leadership Award recipient.
Relationship Manager
Heartland Payment Systems
07.2008 - 08.2009
- Cold called potential SMB prospects to self-source appointments both on the phone and in person.
- Consulted with small and medium sized clients to sell e-payment and payroll solutions.
- Acquired over 80 new clients in less than 1 year with no bank support.
Account Executive
Wilmington Finance (AIG)
12.2002 - 07.2008
- Solicited and acquired sub-prime mortgage business from mortgage brokers and financial institutions.
- Developed a network of mortgage brokers to maintain a pipeline of ongoing business.
- Assisted Loan Officers in structuring and submitting credit files for approval.
Branch Manager / Sales Manager
KeyBank, N.A.
06.1997 - 11.2002
- Managed the entire Loveland, CO branch and coached sales producers in 8 other banks in northern Colorado.
- Resolved various issues impacting sales management and business operations.
- Ensured compliance with bank policies and applicable laws while driving sales results in an ethical manner.
- Achieved and exceeded my own sales goals in addition to those of my staff.
- Production included lending, new accounts, referrals to the other lines of business and sales of other miscellaneous bank products for ancillary income.
Branch Manager / District Manager
Security Pacific Financial Services, Inc.
06.1995 - 06.1997
- Hired, trained and motivated sales teams and clerical staffs for a region of 8 offices.
- Managed and coached other Branch Managers and employees to meet and exceed sales production goals.
- Assessed employee performance and developed improvement plans.
- Developed outside sources of business.
- Controlled branch expenses and loan delinquency.
- Responsible for P&L results as well as sales performance goals for the region.
Branch Manager
AVCO Financial Services
06.1989 - 06.1995
- Responsible for hiring, training, motivating sales teams and clerical staff for my office.
- Motivated and coached branch employees to meet and exceed sales production goals.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Maintained friendly and professional customer interactions.
- Developed outside sources of business.
- Controlled branch expenses and loan delinquency.
- Responsible for P&L results as well as all sales performance goals for my branch.
Education
Master's Business Administration (MBA) -
Missouri State University
Graduate Certificate, Marketing -
Missouri State University
Bachelor of Science, Business Administration & Technology -
Bellevue University
Associates in Applied Science, Business Management -
Metropolitan Community College
Skills
- Excellent leadership, motivational and sales skills
- Business Development
- Problem Solving
- Time Management
- Product Promotion
- Payment Processing
- Financial and analytical skills
- Marketing and operational simplification skills
- BSA and AML experience
- Compliance, Banking Laws, and Regulations
- Relationship Building and Management
- Consumer and SMB Banking Specialist
Certification
- Certified Anti-Money Laundering Specialist (CAMS), ACAMS
- FINTECH Law and Regulation Certificate, Duke University
Timeline
Branch Small Business Banker
Wells Fargo Bank, N.A.
08.2022 - 06.2023
Owner / Founder
The Merchant Agency
03.2014 - 08.2022
Regional Sales Representative
TSYS Merchant Solutions
08.2009 - 03.2014
Relationship Manager
Heartland Payment Systems
07.2008 - 08.2009
Account Executive
Wilmington Finance (AIG)
12.2002 - 07.2008
Branch Manager / Sales Manager
KeyBank, N.A.
06.1997 - 11.2002
Branch Manager / District Manager
Security Pacific Financial Services, Inc.
06.1995 - 06.1997
Branch Manager
AVCO Financial Services
06.1989 - 06.1995
Master's Business Administration (MBA) -
Missouri State University
Graduate Certificate, Marketing -
Missouri State University
Bachelor of Science, Business Administration & Technology -
Bellevue University
Associates in Applied Science, Business Management -
Metropolitan Community College
Similar Profiles
Troy ClementTroy Clement
Vice President/Business Support Manager/Account Manager/Account Associate at Wells Fargo Bank, N.A. (acquired by Computershare Trust Company, N.A. Nov.2021)Vice President/Business Support Manager/Account Manager/Account Associate at Wells Fargo Bank, N.A. (acquired by Computershare Trust Company, N.A. Nov.2021)
Arian SaberniaArian Sabernia
Home Mortgage Sales Consultant at Wells Fargo Bank, N.A.Home Mortgage Sales Consultant at Wells Fargo Bank, N.A.
Kristina Marie AlvarezKristina Marie Alvarez
Branch Operations Coordinator at Wells Fargo Bank, N.A.Branch Operations Coordinator at Wells Fargo Bank, N.A.
Annakay DaleyAnnakay Daley
Teller at Wells Fargo Bank, N.A.Teller at Wells Fargo Bank, N.A.
Denise WheelerDenise Wheeler
Lab Assistant at LabCorpLab Assistant at LabCorp