Experienced General Manager with ability to develop and nurture long-term relationships. Managed care and private insurance expertise with the agility that the ever changing markets require. Technical, creative and organized self-starter with superior follow-through and marketing experience in building rapport and fostering mutually beneficial relationships with key decision makers and other support personnel. Rapid learner who brings excitement and enthusiasm to my work and my team.
Overview
33
33
years of professional experience
Work History
Lead Anesthesia Technician
Sutter Health
Sacramento
04.2025 - Current
Oversaw anesthesia equipment maintenance and calibration processes.
Helped place intravenous infusion lines and invasive pressure monitoring devices.
Assisted in monitoring anesthesia supplies and promptly reported shortages to management.
Managed anesthesia equipment inventory and ensured availability for surgical procedures.
Monitored anesthesia supplies and reported shortages to management promptly.
Performed routine maintenance and troubleshooting on anesthesia machines to ensure optimal functionality.
Collaborated with medical staff to maintain optimal anesthesia practices and protocols.
Trained junior technicians on equipment handling and safety standards.
Coordinated and set up supplies and equipment for planned procedures to enhance team efficiency.
Kept work areas and equipment clean and sanitized for optimal protection.
Implemented safety measures to ensure compliance with health regulations and enhance patient care.
Household Manager/Caregiver
Williams Household
Salt Lake City
03.2022 - Current
Conducted regular maintenance on all appliances, vehicles, and other equipment in the house.
Provided transportation services for family members when needed.
Arranged appointments with doctors, dentists, tutors or other service providers as needed.
Managed outside vendors including contractors, landscapers, cleaners.
Assisted with grocery shopping and meal preparation for the family.
Created a system of organization for filing important documents related to household matters.
Coordinated activities to foster health and wellness for active household.
Administered medication and medical treatments, following physician orders.
Insurance Producer
AFLAC/ Colonial Insurance
Sacramento
05.2018 - Current
Developed and implemented marketing plans to increase client base.
Conducted needs analyses for clients to determine appropriate insurance products.
Provided customer service by responding to inquiries, resolving complaints, and processing policy changes.
Presented comprehensive explanations of insurance policies to clients.
Advised clients on industry standards, legal requirements, and best practices in the field of insurance.
Maintained up-to-date knowledge of relevant laws and regulations governing the sale of insurance products.
Assisted with the underwriting process by gathering necessary documents from applicants.
Attended conferences and seminars related to the industry in order to stay abreast of developments.
Created and maintained relationships with Managed care organizations and executives to leverage opportunities for growth in MCO and Private sectors.
Travel as needed
Certified Anesthesia Technician
Intermountain Healthcare
Salt Lake City
05.2022 - 10.2023
Coordinated and set up supplies and equipment for planned procedures.
Cleaned and restocked carts in operating rooms for general surgery and labor and delivery.
Maintained clean and sterile fields in operating rooms when assisting anesthesiologists.
Took appropriate action for malfunctioning equipment and utilized bio-technicians if unable to troubleshoot problem.
Researched and implemented fully compliant practices in line with accrediting organizations and government requirements.
Calibrated anesthesia delivery systems and monitors to conduct pretests.
ICT Supervisor/Anesthesia Technician
Sutter Health
Sacramento
03.2020 - 04.2022
Established and enforced clear goals to keep employees working collaboratively.
Provided ongoing training to address staff needs.
Resolved customer complaints and adjusted policies to meet changing needs.
Identified and corrected performance and personnel issues to reduce impact to business operations.
Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Coached staff members to develop long-term career goals.
Evaluated processes and employee strengths to realign workflows with changing business demands.
Planned and managed resources to consistently meet production, quality and cost goals.
Identified problems related to anesthesia delivery systems and took corrective action when needed.
Calibrated anesthesia delivery systems and monitors to ensure accurate performance during surgical procedures.
Assisted anesthesiologists in the preparation and administration of anesthesia during surgical procedures.
Maintained clean and sterile fields in operating rooms when assisting anesthesiologists.
Collaborated with nursing staff to ensure patient comfort before, during, and after surgery.
Delegated work to staff, setting priorities and goals.
Participated in staff meetings discussing new techniques or updates regarding patient care policies.
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Business Development Manger
24/7 Med Staff Inc.
Sacramento
06.2019 - 01.2020
Ability to navigate managed care and private sectors.
Successfully led key projects which resulted in new and existing business revenue.
Identified potential clients, built relationships, and negotiated contracts.
Analyzed customer feedback to identify areas for improvement in products and services offered.
Effectively controlled the release of proprietary and confidential information for general client lists.
Conducted analysis to address client complaints which led to customer retention and future business revenue.
Prepared departmental contracts for approval.
Led staff and external agencies to develop products and promotions, analyze sales and provide creative services.
Developed and implemented strategies to increase sales and market share.
Clinical Manager-Neurophysiologist
Specialty Care Inc.
Brentwood
07.2017 - 05.2018
Sacramento,CA Region Manager
Responsible for team management and direct patient care
Assimilate data for development and record keeping.
Manage staff, budget, and supply chain, equipment maintenance.
President/ Managing Director Anesthesia Tech
IOMI, LLC
Salt Lake
06.2007 - 01.2017
Directed the installation of improved work methods and procedures to achieve agency objectives.
Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines.
Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed.
Evaluated patient care procedural changes for effectiveness.
Created annual goals, objectives and budget and made recommendations to reduce costs.
Administered, directed and coordinated the activities of the agency.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Developed policies, procedures, and short-term and long-term goals for the organization.
Cultivated a culture of continuous improvement by empowering team members to take initiative and contribute to organizational success.
Developed policies, procedures, and short-term and long-term goals for organization.
Analyzed industry trends to identify opportunities for expanding market share.
Formulated strategic initiatives to enhance organizational growth and operational efficiency.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Facilitated open communication channels among team members to enhance collaboration and operational efficiency.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Collaborated with staff members to ensure operational efficiency of the organization.
Oversaw day-to-day operations of the company while coordinating with staff members.
Provided leadership, insight and mentoring to team members to enhance collaboration and productivity.
Collaborated with nursing staff to ensure patient comfort before, during, and after surgery.
Monitored patient vital signs throughout the procedure and reported any changes to anesthesiologist or surgeon.
Developed action plans to ensure organizational objectives are met in a timely manner.
Director of Monitoring Services
Bi-Water Surgical
Salt Lake
01.2005 - 05.2007
IOM Technician
Wasatch Ortho-Neuro Inc
Salt Lake
05.2003 - 01.2005
Anesthesia Technician
St. Mark's Hospital
Salt Lake
03.2002 - 05.2003
Lead Anesthesia Technician
St. Mark's Hospital
Salt Lake
04.1993 - 02.2002
Collaborated with surgical teams to ensure readiness of anesthesia supplies.
Facilitated clear communication among team members to enhance operational efficiency and patient safety.
Assisted in monitoring patient vitals during surgical operations for safety compliance.
Kept work areas and equipment clean and sanitized for optimal protection.
Implemented safety protocols to ensure patient well-being during anesthesia administration.
Perfusion Asst Anesthesia Technician
American Cardiovascular Consultants Inc
Salt Lake
02.1997 - 05.1998
Cleaned, disinfected, and sterilized instruments and equipment used in OR following established protocols.
Identified problems related to anesthesia delivery systems and took corrective action when needed.
Kept work areas and equipment clean and sanitized for optimal protection.
Assisted anesthesiologists in the preparation and administration of anesthesia during surgical procedures.
Monitored patient vital signs throughout the procedure and reported any changes to anesthesiologist or surgeon.
Coordinated and set up supplies and equipment for planned procedures to ensure smooth operation.
Assisted in assessing patient vitals preoperatively to ensure readiness for anesthesia administration.
Collaborated with nursing staff to ensure patient comfort before, during, and after surgery.
Participated in staff meetings discussing new techniques or updates regarding patient care policies.
Facilitated clear communication between surgical teams to enhance workflow and patient safety.
Conducted routine inspections of equipment to ensure proper functionality.
Assisted anesthesiologists during procedures to ensure smooth operations.
Maintained anesthesia equipment for safe and effective patient care.
Anesthesia Tech
University of Utah Hospital
Salt Lake
12.1995 - 03.1997
Education
B.S - Business Administration
Stevens-Henager College
Skills
Agile development methodologies
Critical thinking
Managing multiple priorities
Business Requirements Documents
Improving product/service quality
Experienced in management and clinical capacities
Eye for detail
Affiliations
NAPSRX Member
CNPR
WSET
ASATT
ASNM Member
American Society of Anesthesia Technicians and Technologists Certificate
BLS-CPR
ABRET Registration
Life, Health, Accident Producer CA Lic. 0M51100
Skills
Lifelong learner energized by pursuit of knowledge and skills
Patient-focused care
Excellent interpersonal skills
Compassionate and trustworthy caregiver
Time management leadership
Charting and record keeping
Additional Information
Awards Eagle Scout Award / Boy Scouts of America May 1989