Todial Isaac
McGrath Acura Of Morton Grove
Arlington Heights,IL
4
years of professional experience
Bilingual customer service professional skilled in relationship building and customer engagement. Proven ability to enhance customer satisfaction through effective communication and personalized service.
Energetic with exceptional communication skills and passion for helping customers find the right products. Understands sales techniques and customer service principles, paired with strong problem-solving abilities. Aims to drive sales growth and enhance customer satisfaction through effective interaction and support.
Work History
Sales Associate Intern
5 Months- Assisted customers in identifying vehicle needs and preferences.
- Conducted product demonstrations to highlight key features of vehicles.
- Collaborated with sales team to enhance customer engagement strategies.
- Provided support in vehicle inventory management and organization.
- Managed customer inquiries through phone and email communications.
- Developed knowledge of automotive products to improve sales effectiveness.
- Contributed to maintaining a clean and welcoming showroom environment.
- Resolved customer concerns promptly, ensuring satisfaction with services provided.
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Enhanced overall customer experience with personalized recommendations based on individual preferences and needs.
- Demonstrated adaptability by quickly learning new product information and incorporating it into sales pitches.
- Resolved customer complaints professionally, reinforcing the brand''s commitment to excellence in service.
- Answered questions about store policies and addressed customer concerns.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Cashier/cook
2 Months- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of cash register area to enhance customer experience.
- Resolved customer inquiries and complaints promptly to ensure satisfaction.
- Assisted with inventory management by restocking supplies and tracking product availability.
Crew Member Cook/Cashier Trainer
2 Years 10 Months- Trained new team members on food preparation techniques and kitchen operations.
- Collaborated with team members to streamline workflows during peak service hours.
- Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
- Trained new crew members on proper cooking techniques, food safety practices, and company policies.
- Improved customer satisfaction by efficiently preparing and serving food orders in a timely manner.
- Trained new employees by providing knowledge of specific store tasks, policies and goals.
Education
High School Diploma
Skills
Sales presentations
Customer service
Customer engagement
Customer-oriented approach
Verbal and written communication
Product knowledge
Relationship building
Bilingual communication
Multilingual support
Reliable
Goal-oriented mindset
Interests
Enjoy participating in Lifting weights for overall physical and mental well-being.
Playing Sports such as soccer
wrestling
and football in High school
I love working with my hands and fixing things. Absolutely love attending car shows and meets.
Big on cars especially older JDM's. Favorite 90's JDM is the GT-Four Toyota Celica.
I'd love to explore more of Europe. Formally lived in Norway
Sweden
and Jordan.
Timeline
Sales Associate Intern
McGrath Acura Of Morton Grove
03.2026 - CurrentRead More
Cashier/cook
Chiptole
01.2026 - 03.2026Read More
Crew Member Cook/Cashier Trainer
Raising Cane's
02.2023 - 12.2025Read More
Maine East High School
High School Diploma
Read More