Gloria Pinex
Chicago,IL
Summary
Resourceful individual with more than 5 years of providing efficient housekeeping services to hotel guests. Detail-oriented with complete knowledge of cleaning equipment. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Room Attendant
Chicago Athletic Association
Chicago, IL
12.2023 - Current
- Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
- Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
- Prepared housekeeping carts daily with necessary supplies for assigned rooms.
- Assisted other departments with special projects when asked by the supervisor or manager.
- Demonstrated excellent customer service skills when interacting with guests throughout their stay.
- Welcomed guests, provided answers to questions and anticipated guests' service needs.
Room Attendant
Embassy Suites
Naperville, IL
01.2021 - 12.2023
- Managed linen cart by keeping neat and organized.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Inspected rooms for safety hazards and working conditions of equipment to report repair needs to maintenance team.
- Interacted pleasantly with clients and guests when performing daily duties.
- Replenished each guest room with water glasses, toiletries and paper products.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Cleaner
MyClean
Chicago, IL
02.2017 - 11.2020
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Sanitized frequented areas and equipment using approved supplies.
- Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
- Collected trash from floors within hallways, bathrooms and work areas.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Education
GED -
kennedy king collage
Chicago, IL02.1999
Skills
- Cleaning Services
- Corporate Vision and Values
- Chemicals Disposal
- Janitorial Services
- Room and Public Space Cleaning
- Multitasking and Prioritizing
- Detail-Oriented
Timeline
Room Attendant
Chicago Athletic Association
12.2023 - Current
Room Attendant
Embassy Suites
01.2021 - 12.2023
Cleaner
MyClean
02.2017 - 11.2020
GED -
kennedy king collage
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