Togiva Tuga
Spanaway,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Well-organized and analytical with strong attention to detail. Proven history of identifying issues, acquiring data and drawing conclusions to support resolution. Strong aptitude for leading teams to effectively address client needs and implement changes by supporting strategic initiatives.
Overview
25
25
years of professional experience
Work History
Quality Assurance and Compliance Manager
Peter Pan Seafood's Co.,LLC
King Cove , AK
2021.06 - Current
- Developed and implemented policies and procedures to ensure compliance with applicable laws, regulations, standards, and best practices.
- Executed successful compliance monitoring and risk assessment programs.
- Conducted audits of food safety operations to assess performance and verify the efficacy of established control systems.
- Performed consistently with all quality objectives, including planning, control, and optimization strategies.
- Investigated complaints from customers regarding product non-conformances, violations of company policy or applicable law and regulation.
QA/Production/Assistant Plant Manager
Icicle Seafood's / Cooke Aqua
Seattle , WA
2016.02 - 2021.06
- Coordinated maintenance strategy for equipment, including predictive and preventive measures.
- Ensured compliance with all applicable laws and regulations.
- Monitored production quality, identifying and addressing issues promptly.
- Facilitated the ordering and delivery of production supplies, meeting budgetary constraints.
- Planned, directed, and coordinated operations for production, machinery, and processing within company policies and procedures.
- Supported departments in successfully utilizing available labor, materials, and equipment resources for production.
Quality Assistant Manager
Trident Seafood's Inc
Seattle , WA
1999.09 - 2015.06
- Supervised and guided inspectors, technicians, and other staff.
- Trained and mentored project leaders to drive culture change toward a total quality mindset across the production continuum.
- Compiled data on quality issues and vulnerabilities and reported findings with suggestions for improvement.
- Identified needed resources and aligned with project milestones, deliverables, and prioritization for viable production planning.
- Monitored product trends and suggested changes.
- Carry on duties of Quality Assurance Manager when absent.
Education
Certificate of Achievement - Surimi
Oregon State University, (Surimi School)
Seattle, WA11.2022
Bachelor of Arts - Industrial Arts (Product Design And Development)
San Francisco State University
San Francisco, CA05.1996
High School Diploma -
Manu'a High School
Pago Pago, AS05.1987
Skills
- Risk Analysis
- Risk reviews
- Risk Assessments
- Hazard analysis
- Audits management
- Audit oversight
- Quality controls
- Regulatory compliance oversight
- Investigative skills
- SOP Writing
- Staff Training
- Incident Response
- Training Coordination
- Compliance Monitoring
- Project Management
- Analytical Thinking
Accomplishments
- Created highly effective new program that significantly impacted efficiency and improved operations.
- Consistently maintained high customer satisfaction ratings.
- Led team to achieve and maintained "AA" BRC/SQF grade for 3 straight years, earning recognition from upper management and financial reward.
- Successfully established and implemented programs to recognize employees according to their work performance and punctuality to boost employee morale and production.
- Developed long-term relationships with product marketing, software and hardware personnel through dynamic listening and communication skills.
- Created comprehensive and detailed test plans, test cases and test scripts that became company standards.
- Organized weekly meetings for the team as module lead, which effectively improved communications and quality, and overall work relationships among project managers or personnel.
- USDC/NOAA Seafood HACCP Certified
- BRC Certified
Timeline
Quality Assurance and Compliance Manager
Peter Pan Seafood's Co.,LLC
2021.06 - Current
QA/Production/Assistant Plant Manager
Icicle Seafood's / Cooke Aqua
2016.02 - 2021.06
Quality Assistant Manager
Trident Seafood's Inc
1999.09 - 2015.06
Certificate of Achievement - Surimi
Oregon State University, (Surimi School)
Bachelor of Arts - Industrial Arts (Product Design And Development)
San Francisco State University
High School Diploma -
Manu'a High School
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