Tohmas Brooks

• Deliver freight from business to business in a timely manor across all States in the US
• Maintain great customer service when dropping or picking up freight
• Properly load, strap, and unload freight
• Proper route planning
• Managed day-to-day operations
• Maintain open communication with dispatch on ETA of load

• Increased sales by offering advice on purchases and promoting additional products.
• Retained excellent client satisfaction ratings through outstanding performance.
• Trained and mentored new technicians.
• Controlled routes to making sure day flows smoothly
• Managed rug cleaning operation

Achievements

• Surpassed over $1.5 million in career sales
• #1 customer service award 2019, 2021

• Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
• Helped customers complete purchases, locate items and join reward programs.
• Restocked and organized merchandise in front lanes.