Toi Harvey
Moreno Valley,CA
Summary
Experienced with office administration and clerical tasks. Utilizes organizational skills and attention to detail to manage schedules and documentation effectively. Strong understanding of administrative procedures and team support.
Professional administrative expert with strong organizational and multitasking abilities. Proven track record in managing office operations, ensuring smooth workflow, and maintaining accurate records. Known for excellent communication skills, reliability, and adaptability in dynamic environments. Skilled in using office software, and supporting team collaboration to achieve collective goals.
Diligent Administrative Clerk seeking new opportunities. Proficient in managing office tasks, coordinating schedules, and supporting team operations. Demonstrated ability to handle multiple responsibilities with efficiency and accuracy.
Overview
19
19
years of professional experience
Work History
Clerk Typist
Los Angeles Department of Airports
11.2005 - 06.2018
- Summarize your key responsibilities, leadership, and most stellar accomplishments. Don’t list everything; keep it relevant and include data that shows the impact you made.
- Eased workload for managers by taking on delegated tasks efficiently without compromising quality or attention to detail.
- Edited drafts created from speech recognition software.
- Maintained a high level of confidentiality when handling sensitive information, ensuring the privacy of clients and colleagues alike.
- Assisted in maintaining a clean and orderly office space, contributing to a productive work environment for all team members.
- Corrected grammar, spelling, and syntax mistakes in medical records.
- Assisted in project completion by providing essential clerical support such as copying, scanning, and faxing documents.
- Promoted a positive work environment through professional interactions with coworkers and supervisors alike.
Senior Admin Assistant
Los Angeles Department Of Water & Power
06.2018 - Current
- Entered data into system and updated customer contacts with information to keep records current.
- Input data and processed system change to generate accurate reports.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Education
Associate's Degree - Paralegal Studies
Sage College
Moreno Valley, CA01-2018
Skills
- Explain what you’re especially good at What sets you apart? Use your own language—not jargon
- Letter typing
- Data logging
- Accurate data entry
- Recordkeeping skills
- Task delegation
- Paperwork processing
- Professional telephone demeanor
- Meeting scheduling
- Records management
Accomplishments
- Investigated, identified and reconciled account discrepancies.
- Data Reporting - Compiled statistical data.
- Travel Planning - Booked heavy domestic and international travel for department of 20.
- Managed Reception area.
- Advanced from Clerk Typist to Senior Admin Clerk within 3 years.
Perfect Attendance Award
In 2018 and 2019 I won perfect attendance for the 1st and 3rd quarter of the year.
Timeline
Senior Admin Assistant
Los Angeles Department Of Water & Power
06.2018 - Current
Clerk Typist
Los Angeles Department of Airports
11.2005 - 06.2018
Associate's Degree - Paralegal Studies
Sage College
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