Toi Jesay Smith
Chicago,IL
Summary
Strategic healthcare and education leader with 15+ years of experience driving enterprise learning initiatives, program development, and organizational improvement. Proven ability to lead cross-functional teams, manage large-scale education and compliance programs, and align workforce development strategies with institutional priorities. Expertise in stakeholder engagement, performance analytics, healthcare compliance, and continuous improvement. Trusted advisor to executive leadership in advancing operational excellence, workforce capability, and organizational culture.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Senior Learning Consultant / Mandatory Education Program Manager
Ann & Robert H. Lurie Children’s Hospital of Chicago
Chicago, IL
01.2017 - Current
- Lead enterprise Mandatory Education Program supporting organizational compliance, workforce capability, and quality improvement initiatives.
- Partner with senior leaders to assess workforce development needs and design customized learning strategies and training solutions.
- Directed the Organization-Wide Vision Mapping initiative, strengthening communication and alignment across departments.
- Implemented a Learning & Development project intake and prioritization process improving cross-departmental workflow and program delivery.
- Coach emerging leaders through mentoring, onboarding strategies, and professional development initiatives.
Data Manager / Assessment Specialist
Young Women’s Leadership Charter School
- Directed performance analytics, strategic planning, and professional development initiatives supporting organizational improvement and educator effectiveness.
Medical Education Program Analyst / CME Coordinator
Advocate Illinois Masonic Medical Center
Chicago, IL
01.2013 - 01.2017
- Managed the Continuing Medical Education program ensuring accreditation compliance and alignment with institutional performance metrics.
- Coordinated Graduate Medical Education initiatives supporting physician training, evaluation, and quality improvement.
- Led data management and reporting using medical education platforms including MedHub, E
- Value, and IHI tools.
- Participated in national collaborative initiatives focused on community health improvement and health equity.
Education Generalist
Chicago Public Schools – Office of Professional Development
- Directed performance analytics, strategic planning, and professional development initiatives supporting organizational improvement and educator effectiveness.
Education
Doctor of Education (Ed.D.) - Educational Leadership
Argosy University
Chicago, ILM.A.E. - Curriculum & Instruction
Olivet Nazarene University
B.A. - Biological Sciences
Southern Illinois University
Skills
- Program Strategy & Implementation
- Organizational Learning & Development
- Healthcare Compliance & Accreditation
- Strategic Planning & Continuous Improvement
- Stakeholder Engagement & Executive Consultation
- Data Analytics & Performance Dashboards
- Project & Change Management
- Graduate Medical Education & CME Programs
Accomplishments
Professional affiliations
· Association of Talent Development
· Toastmasters International
· Accreditation Council for Graduate Medical Education
· Illinois Alliance for Continuing Medical Education
· Alliance of Independent Medical Centers
· National Urban Alliance
· Alpha Kappa Alpha Sorority Incorporated
· Girl Scouts Leadership Council
Affiliations
Professional affiliations
· Association of Talent Development
· Toastmasters International
· Accreditation Council for Graduate Medical Education
· Illinois Alliance for Continuing Medical Education
· Alliance of Independent Medical Centers
· National Urban Alliance
· Alpha Kappa Alpha Sorority Incorporated
· Girl Scouts Leadership Council
Certification
- Mental Health First Aid Certification
- Project Management Academy Certification
- Institute for Healthcare Improvement Leadership Certification
- Illinois State Teacher Certification – Biology & Environmental Science
Timeline
Senior Learning Consultant / Mandatory Education Program Manager
Ann & Robert H. Lurie Children’s Hospital of Chicago
01.2017 - Current
Medical Education Program Analyst / CME Coordinator
Advocate Illinois Masonic Medical Center
01.2013 - 01.2017
Education Generalist
Chicago Public Schools – Office of Professional Development
M.A.E. - Curriculum & Instruction
Olivet Nazarene University
B.A. - Biological Sciences
Southern Illinois University
Data Manager / Assessment Specialist
Young Women’s Leadership Charter School
Doctor of Education (Ed.D.) - Educational Leadership
Argosy University